Upgrading of License from v11 to latest version

[xdane]

Hello everyone,

I am a new member here and I'm glad to be part of the 3CX community. Our company has been using 3CX PBX for quite a while now and we also have an existing vendor that we contact for support. We are also paying them an annual fee for our license upgrade-ability agreement.

So here's the question, is our existing license (v11) eligible to be used on v15.5 since we're technically paying them annually for this?

Thank you very much!
xdane

 

[xdane]

Okay, I resend it again to [email protected] with [email protected] in CC.

Thank you. I hope you guys can assist me with the license upgrade.

 

[xdane]

Hello Bianca,

I have not received any reply from [email protected] and [email protected]. Is this suppose to be normal?

 

[xdane]

I already got in touch with our vendor and clarified some information.

 

[Bianca Allery]

from what email did you send it? PM me