Voicemail Transcription 3CX V20 Pro

[Sandbar7418]

I am trying to setup voicemail transcription on an on-premise 3CX V20 install with a pro license, I was following the documentation here and when I got to step 2, I logged into the admin panel, went to System -> Voicemail but couldn't find anything in regards to voicemail transcription (see screenshot), any help here is appreciated.

 

[Charles_3CX]

The guide you require for v20 is this one:https://www.3cx.com/docs/manual/google-speech-api-v2/

 

[Sandbar7418]

Thank you Charles_3CX, I wasn't able to find that information looking through the documentation here or here, did I miss something obvious while looking for it?

 

[Charles_3CX]

Thank you Charles_3CX, I wasn't able to find that information looking through the documentation here or here, did I miss something obvious while looking for it?

No problem, I'm glad to assist.