Core phone system, modern in architecture - reliable, secure and manageable.

Old School Telephony might not be in fashion, but it’s not going away anytime soon! Many organizations around the world rely on a good basic telephone system that will make that call when it matters. An emergency call to a front office desk at a hotel, a call for help in a hospital, an injured worker on a factory floor or a call from a child in need at a school.

No integration with modern office software CRMs needed for those calls. And whilst it might not require the latest AI tech or contact center features, the phone system still needs to be modern in its architecture - so as to deliver reliability, security and manageability. Those 3 basic things never go out of fashion, but are often undervalued. And now - are more important than ever.

Reliability, Security, Manageability

Now organizations with tighter budgets and less telephony requirements can still enjoy reliable, secure and manageable telephony without the frills. And at the unbeatable price that 3CX is known for. Enter the 3CX Basic Edition. Available at approximately 20% discount from a PRO edition. Making it affordable to any serious organization that understands the importance of reliability, security and manageability.

Erstwhile Standard Edition is Not The Basic

If you’ve been with 3CX long enough, you might remember the standard edition. However the Basic Edition is not standard - we’ve added some key features that make the 3CX Basic Edition not so standard at all:

Included in the Basic Edition

  • User Sync with Google or Microsoft
  • Basic reports
  • Intercom, Paging
  • Single Sign On (SSO)
  • BLFs
  • FAX
  • Reminders for wake up calls

16SC +

  • Multi-tenant
  • Hotel integration Mitel, Fidelio
  • 3CX Hosting facilitated - priced additionally

Not Included in the Basic Edition

  • Conferencing MCU
  • Transcription Engine
  • Microsoft 365 integration
  • Google Workspace integration
  • Data connectors
  • API
  • Transcription
  • Teams
  • Exchange
  • AI Agents
  • Amazon
  • CRM
  • Failover
  • Recordings
  • Queues
  • Hot Desking
  • Bridges to
  • Call Processing Scripts

For these features you can select from our PRO or ENT/AI Editions. Check out our feature comparison page.

Number of Calls Doesn’t Come Into It!

We sometimes hear from small players in our partner ecosystem that since the system doesn't make so many calls it should be cheaper. In short - no it shouldn't! The ongoing management of a system - often on premise - and with many hardware devices, is a significant technology independent of the number of calls an endpoint makes. Keeping the phone system secure with the latest operating system, SIP and development modules is not affected by the number of calls that are made. And when that all important call has to be made it doesn’t matter how many calls were made that month.

Pricing

Expected pricing will be as follows. Maximum extension fair use policy will apply.

SIM Calls
Price
Max Ext.
8 $275 40
16 $595 80
24 $875 120
32 $1,095 192
48 $1,750 288
64 $2,295 384
96 $3,500 672
128 $4,750 896
192 $6,995 1344
256 $9,500 2048
512 $14,995 4096
1024 $27,000 8192

Availability

The 3CX Basic edition will be available with the launch of update 8. Partner points will be awarded just like other 3CX editions. It will be possible to downgrade your edition from the shopping cart at renewal time as well.

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