Blog - Page 89

3CX Offers 3 years Free Remote Working Solution in Wake of Covid-19

Assisting companies with their business continuity and the seamless transition to a remote working environment LONDON, UK, 13TH MARCH 2020 - 3CX, developer of the award-winning business communications solution, has today announced it will be offering the Standard edition of its software to all organizations completely free of charge for 3 years. The offer has been released in t [...]

By |March 13th, 2020|Comments Off on 3CX Offers 3 years Free Remote Working Solution in Wake of Covid-19
Want to Experience New Features First? Become an iOS Beta Tester!

Our development team is pushing hard to deliver new and exciting features for our 3CX iOS Beta App. You too can be a part of our Beta testing team to take advantage of the cutting-edge functionality on offer. Just make sure your PBX is on the latest v16 Update 5 and you’re good to go! Sign-up Now! Join the ranks of our valuable Beta testers: 1. Open the 3CX iOS app TestFlight i [...]

Important Updates Regarding Our Upcoming Training Events

Due to recent developments regarding the Covid-19 outbreak, 3CX has taken the decision to postpone upcoming training and events scheduled in at-risk areas. The health of our partners and employees is our primary concern and taking official advice into account, we believe this to be the best course of action moving forward. In light of this decision, training events in the follo [...]

By |March 11th, 2020|Comments Off on Important Updates Regarding Our Upcoming Training Events
Get the Latest 3CX iOS App in Beta

We’ve just released a new Beta for the 3CX iOS app, available now on TestFlight. The new Beta includes bug fixes as well as improvements from the previous beta version, released last month. Reconnect your Calls The latest Beta will now automatically reconnect an ongoing phone call while moving between networks, i.e. WiFi and 4G. So walk around freely and worry not. Refreshed UI [...]

Corona Chronicles: Resellers Face Sudden Rise in Remote Working

Give customers the tools they need with a tried and tested solution from 3CX. The recent outbreak of Covid-19 has highlighted the importance of contingency planning in the workplace. The ability to work remotely is no longer a nice-to-have but rather a must-have component of any business communications strategy, providing the flexibility and connection required to stay on top a [...]

By |March 10th, 2020|Comments Off on Corona Chronicles: Resellers Face Sudden Rise in Remote Working
We're Hitting up 4 States in our Next Round of U.S. Training Events!

THIS TRAINING EVENT HAS BEEN CANCELLED DUE TO THE COVID-19 OUTBREAK.  We're back and already preparing for the next round of training events! This time we're venturing out of Tampa bringing our team members and expertise to a state near you! Our training tour is set to kick off on Monday 6th and Tuesday 7th April in Washington at the Courtyard by Marriott Arlington Crystal City [...]

By |March 9th, 2020|Comments Off on We're Hitting up 4 States in our Next Round of U.S. Training Events!
Work Remotely with WebRTC and 3CX. Cost-free web conferencing and more!

As thousands of employees across the globe connect remotely to their place of employment every day, the recent outbreak of the Covid-19 Coronavirus has highlighted the importance of these working capabilities. Meanwhile, businesses lacking such software have been put in a sticky situation, unable to allow employees into the office and unable to allow them to work productively f [...]

By |March 6th, 2020|Comments Off on Work Remotely with WebRTC and 3CX. Cost-free web conferencing and more!
What’s the Difference Between a Contact Center and Call Center?

We’re all familiar with the traditional call center, their accompanying sense of dread, and torturous hold music. For many companies, call centers have long been an essential asset to their business. For customers however, being faced with reaching out to a call center is enough to strike fear in even the hardiest of souls. But times are changing and the call center as we know [...]

By |March 5th, 2020|Comments Off on What’s the Difference Between a Contact Center and Call Center?
What to Consider when Selecting an Appliance for your PBX

Selecting a dedicated device to run your PBX is not always a straightforward process. Your PBX usage has to be planned, forecasted and then translated into machine specifications before clicking the "Add to cart" button. This post gives you all the information you may need to simplify this task, always keeping in mind your specific project requirements and restrictions. Maximiz [...]

How to S̶e̶l̶l Story Tell to Close More Deals

In the late 1700s Franz Mesmer, a German physician, developed a new therapy where he treated patients by looking into their eyes and holding magnets above them. Mesmer believed that his gaze, combined with the magnet would restore a ‘natural balance’ in his patients and he might have been on to something! He is reported to have cured everything from headaches to paralysis, beco [...]

By |March 3rd, 2020|Comments Off on How to S̶e̶l̶l Story Tell to Close More Deals