Use AI during calls, after calls, in your own infrastructure or to manage your PBX. 3CX V20 gives businesses several ways to use AI, depending on what they need to achieve. You can transcribe and summarise completed calls, use AI Agents during live conversations, keep transcription processing inside your own infrastructure or connect an AI tool to manage and query your PBX. Eac [...]
The updates aim to make it easier to deploy, manage and scale AI with 3CX in V20 U10. With the release of the standalone 3CX AI Server in V20 Update 10, the upcoming changes in 3CX aim to make Local AI more accessible and easier to install for everyone. Reducing Complexity The upcoming update for 3CX AI Server simplifies the following aspects: Firewall configuration GPU equipme [...]
Holiday prompts configured per department in V20 Update 9. Looking for an easy way to configure your holiday messages? Here it is! In V18, holiday prompts were configured at PBX level. This worked, but required all inbound calls to follow a system-wide specification. In V20 Update 9, the feature returns using the V20 department model. This means holiday settings are now handled [...]
How to build a high-performance transcription rig in-house. In the current ecosystem - defined by advancements in artificial intelligence - technology-focused businesses are increasingly and aggressively pursuing the integration of AI into their operations. Some chose to outsource their AI workloads, either by sending their data directly to organizations like OpenAI for data pr [...]
New release brings more meeting control for co-hosts & new mosaic view. The latest update to the 3CX Video Conferencing apps for Android and iOS introduces a new mosaic view allowing you to choose which participants you want to see and pin them - up to 5. Additionally, co-Hosts get some new control functions previously enabled to hosts only. They can now remove participants [...]
Updated chat settings, participant panel, and “Raised Hand” for iOS and Android apps. Users can expect an improved virtual meeting experience and better chat management whilst hosting and presenting with the 3CX Video Conferencing mobile apps - both for Android and iOS. Here’s a summary of what we’ve been working on for this release. New Chat Control Settings and Notifications [...]
Latest 3CX Meet update brings audio enhancements. The latest 3CX Meet update focuses on making your online experience easier. With automatic audio switching as well as manual audio device selection, you can be sure you’re both hearing and being heard clearly in all your online meetings. Automatic Audio Switching A key feature from this update is the automatic audio switching. T [...]
In response to valuable user feedback and our ongoing commitment to excellence, we've made significant enhancements to our 3CX Meet mobile apps. We're happy to share these updates with you today. Read on for a summary of the improvements.
The increase in remote working has made video conferencing a daily tool. But as the physical space between work and home began to blur - your video conferencing screen didn’t! One of the challenges of video meetings is the presence of distracting backgrounds, ranging from funny, funnily embarrassing, and plain old unprofessional.
Full setup anywhere with your phone, conference speaker & TV 3CX Meet, the Video Conferencing app by 3CX, introduces an innovative feature that allows Android users to cast their screens to Chromecast-enabled devices. This empowers mobile devices to become very versatile, video conferencing setups. In this blog post, we explore the benefits of this groundbreaking feature for pr [...]
