Mira Gemayel

About Mira Gemayel

Customer Service Manager at 3CX

Mira Gemayel is the Customer Service Manager at 3CX, leading both the Technical Support and Customer Service teams. With a background as Channel Manager for MENA and Africa, she brings valuable regional expertise and a deep understanding of customer needs. Mira is passionate about delivering excellent support experiences and driving team performance to ensure customer satisfaction at every touchpoint.

3CX Summer Shutdown Working Hours

CSR, Tech Support and Sales teams are on holiday from 11-15 August 2025. 3CX will observe a brief shutdown period from Monday 11 to Friday 15 August 2025. During this time, our Customer Service, Technical Support and Sales teams will be limited as staff take a short summer break. This applies to all channels of communication, including phone, email and ticketing systems. For an [...]

3CX Licensing Updates: What You Need to Know

Important changes to trial keys, key replacement and hosting options. In line with our 2025 strategy, we’re making changes that affect the way trial keys, commercial key replacements and hosting on 4SC licenses are handled. Read on for a breakdown of what’s new. Trial Keys Now Issued as 8SC PRO Trial keys are now issued as 8SC PRO licenses instead of 4SC PRO. The validity of a [...]