CSR, Tech Support and Sales teams are on holiday from 11-15 August 2025.

3CX will observe a brief shutdown period from Monday 11 to Friday 15 August 2025.

During this time, our Customer Service, Technical Support and Sales teams will be limited as staff take a short summer break. This applies to all channels of communication, including phone, email and ticketing systems. For any urgent matters such as order cancellations, we recommend using the contact form.

Despite the office closure, our hosting engineers will remain on duty, monitoring our infrastructure to ensure the continuous availability and performance of your services.

Working Dates Explained

  • Friday 8 August: Last day of regular support and sales availability
  • Monday 11 August: Office closed limited support
  • Monday 18 August: Normal operations resume

Technical Resources Still Available

While direct support and sales inquiries will not be answered during this time, customers and partners can continue to access the following resources:

3CX Academy and Video Tutorials also remain available for training and troubleshooting.