This training video will show you how to use your Polycom Phone with 3CX Phone System. Topics Covered Making Calls Transferring Calls Checking your Voice Mail Making Video Calls You can watch more training videos at https://www.3cx.com/3cxacademy/ [...]
This video shows how to use your Cisco Phone with 3CX Phone System. Topics Covered Making Calls Transferring Calls Checking your Voice Mail You can watch more training videos at https://www.3cx.com/3cxacademy/ [...]
A new series of videos allows 3CX Partner and end-users to learn about 3CX Phone System administration. London, UK – 4 October 2012 - 3CX, developer of the popular Windows-based VoIP PBX, 3CX Phone System, has announced that new high definition video courses have been released which are designed to help 3CX Partners and end-users easily install, configure and get the most out [...]
We are pleased to announce the release of 3CX Phone System Multi Tenant (build 11.0.27298.741) for use with 3CX Phone System 11. 3CX Phone System Multi Tenant is a cloud-ready version of 3CX Phone System 11, which allows 3CX Partners to offer their customers a hosted 3CX service in an easy, cost effective manner whilst still retaining control of the customer account. Updates Ad [...]
The 3CX training team is pleased to announce upcoming 3CX Partner Training events in the USA. We would like to invite all new or active 3CX partners to attend training during November 2012 at Gaithersburg, MD or Irving, TX. The events will offer great sales advice and discuss techniques on how to deploy 3CX Phone System. This training is open and free to all new 3CX Partners or [...]
Even though the 3CX Team works hard on developing the latest IP PBX VoIP software for you, we recognise that sometimes things can go wrong. When that happens, we want to hear from you. We have now made it easier for you to contact us and let us know if you feel we can improve our service towards you. If you have a complaint with our sales or support teams, or are unhappy with o [...]
The 3CX Server Activity Log allows filtering of log entries, which comes in handy when troubleshooting busy phone systems where multiple extensions and gateways might be interacting with the 3CX Phone System simultaneously. Filter by Log Type One of the new features is filtering by entry type. A log entry can be categorized as either Error, Warning or Informational. In addition [...]
We are pleased to announce a new build of 3CX Voice Application Designer version 3 - build number 3839. 3CX VAD is designed to work with 3CX Phone System 11 and this build includes new shortcut keys for Build All, Deploy, Create Deployment Package, and Start Debugging as well as fixing some known issues. Download 3CX Voice Application Designer here. You can view the 3CX VAD Use [...]
In this post, we will show you how to find out why a call to another extension is failing, and 3CX is indicating that the called party is busy. Reproduce the problem by making a call to the extension number causing the problem. Load the 3CX Management Console. Go to the "Server Activity Log" node. At this point, you have two options – filter by one of the extensions or filter b [...]
In this scenario, we are going to show you how to use the 3CX Server Activity Log to identify why a call to another extension is failing. In our scenario, the phone of the calling party shows "Forbidden" when the call is made, while the phone of the called party will never ring. The procedure described below can be used to troubleshoot similar situations. Proceed as follows: As [...]
