3CX Phone System V7.1 RC3 - and this one should go 'gold' early next week! We have also updated the 3CX Assistant (build history), and gave it a calmer interface. Note that to use the tunnel, you need to update to the latest 3CX Voip Phone too. 3CX Voip Client will not work in tunnel mode with 3CX Phone System v7.1 Fixes and additions: v7.1.6386.0 Fixed: Caller ID is displayed [...]
This article applies to ISDN lines and ISDN gateways only. An ISDN line can either be point-to-point or point-to-multipoint. If you have a point-to-point connection, you can only attach one device to your ISDN line. If you have point-to-multipoint connection you can attach more than one device. You have to configure the ISDN lines connected to the Patton to be either point-to-p [...]
In the VoIP / telecommunications field, the term QoS (Quality of Service) refers to resource reservation control mechanisms. Quality of service is the ability to provide different priority to different applications, users, or data flows, or to guarantee a certain level of performance to a data flow. Quality of service guarantees are important for VoIP since VoIP is real time [...]
If you are using 3CX Phone System 10, please visit the Salesforce CRM integration article, which can be found here. Introduction 3CX Assistant CRM Integration allows Salesforce.com users to automatically dial contacts simply by clicking "Call this contact". The call will be triggered and setup to the users desktop phone WITHOUT having to actually dial the number on the phone. T [...]
3CX, developer of an innovative VoIP PBX for Windows announces a 5% discount* for companies using the Actio.pl - Polish VoIP provider. Actio.pl, Polish VoIP provider offers 20% reduced tariffs** to Polish landlines and cell phones for companies which will buy 3CX Phone System. Poznań, 26 March, 2009 – 3CX (www.3cx.com), the international developer of the multi-awarded 3CX Phone [...]
We are pleased to announce 3CX Phone System 7.1 RC2 - it is pretty much good to go. In this build we have made a big improvement to the Tunnel service. If UDP is available, then this will be used, otherwise TCP will be used. On low bandwidth connections this should result in clear audio improvements. Furthermore the reconnection mechanism has been improved, resulting in better [...]
3CX Recognized for Outstanding Innovation London, UK – 20 March, 2009 –- 3CX announced today that Technology Marketing Corporation’s (TMC®) Unified Communications magazine (www.uc-mag.com) has named 3CX Phone System for Windows as a recipient of its 2008 Product of the Year Award. “3CX Phone System for Windows is a leading player in the unified communications market and this aw [...]
Connecting to a Fax to Print to Fax from a Windows XP Computer The scope of this article is to be able to send faxes to a shared printer. This shared printer can be any printer - hardware and software. However in relation to 3CX Phone System, the shared printer in this case would eventually be a computer/server with the 3CX Fax Sending module installed. The 3CX Fax Sending modu [...]
London, 11 March 2009 – 3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows has announced a distribution agreement with Halokwadrat, a distributor of quality voice over IP solutions in Poland. “Halokwadrat is an established and innovative distributor of VoIP products in Poland and we are delighted to be able to partner with Halokwadr [...]
3CX Phone System v7.1 is nearing release - we have ironed out pretty much all remaining issues and we recommend this build. Here is the change log: Added: Japanese Language files Added: Gateway for the Linksys 3102 gateway with tone sets added for various countries Added: New startup page for the Call Reporter Added: Two additional reports - Call Statistics and Agent Statistics [...]
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