With our latest 3CX App Beta for Android, now available for download, fast chat ‘reply’ and ‘mark as read’ features are now at your disposal. Upgrade the PBX to the latest version 18 in order to benefit from these new features. Instant response with fast reply 3CX chat messages can now be responded to from the notification center. Once a chat message is delivered, users can opt [...]
Live Chat is being adopted by more businesses, no matter their size or sector. 3CX has developed a Live Chat solution to provide a simple way for a plugin to be added to any website irrespective of its platform/CMS. Chat customization Once the initial 3CX Live Chat extension has been set up and linked to a 3CX phone system (or indeed as a standalone software solution), there ar [...]
With just a couple of weeks left in 2021, it’s officially that time of the year again! Following the much anticipated release of v18 and Microsoft Teams integration among other milestones, our team is now ready to take some well-deserved time off and enjoy some festivities away from the office. Below you will find our holiday season opening hours for Sales and Support departmen [...]
With the release of 3CX version 18, Microsoft 365 and Teams integration have been features that many have already set up and implemented. The integration allows Teams users to gain all the functionality of 3CX PBX in the background whilst keeping the familiar user interface of Teams. In this blog, we provide an explanation of the integration and its benefits. Microsoft Teams in [...]
New 3CX App for Android Beta is now available for download, and is compatible with Android 12. Try 3CX on the latest Google Pixel 6 The new Google Pixel 6 comes with Android 12 so why not try out the latest, fully compatible 3CX Beta app. Devices running Android 8 to 11 can still try the new Beta version of the app. For optimum performance, we highly recommend upgrading your 3C [...]
Throughout the world, very sophisticated methods are used to bring companies and governments to a grinding halt. This is achieved by hacking networks and distributed denial of service (DDoS) attacks. As highlighted by the recent DDoS attack on several VoIP providers, including Bandwidth.com, it brings an opportunity and a reminder to reflect on your current PBX setup(s). We wil [...]
The 3CX Android App has come leaps and bounds since the release of version 18. We’ve collaborated with Google to improve the reliability of PUSH notifications resolving the issue of calls not coming through in 99% of the cases. However if you are receiving calls but your phone is not ringing while in sleep mode, you may still be experiencing issues with PUSH. We have you covere [...]
To improve our cloud services, the FQDN endpoint used to activate 3CX products will change to activate.3cx.com. The current activation endpoint will be terminated by 1st February 2022 at the latest. We urge customers to upgrade to v18 as soon as possible, to ensure long term support, compatibility and security. When is the change due? This change will come into effect with the [...]
No doubt the levels of growth that Microsoft Teams has seen over the past two years was probably unexpected, even from Microsoft’s standpoint. Globally, companies adopted the platform to ease remote working and now it truly is here to stay. The collaborative working features it offers makes it a great fit for many businesses. But what if a Teams user wants to make a phone call [...]
LONDON, UK, 8 NOVEMBER 2021 - 3CX, developer of the award-winning business communications solution, has revealed the deployment of its software phone system by the Turkish Red Crescent. Locally known as Türk Kızılay, the Turkish Red Crescent is a nonprofit organization responsible for disaster relief missions and social solidarity operations both locally and internationally. When faced with the limitations of their [...]
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