Easier call handling and improved contact management with the latest Beta release. Following the September release, this latest update brings new useful features and improvements to the Windows Softphone - contact integration with M365 and CRM, in-app call controls, abandoned call tracking and temporary status settings - helping users manage calls and contacts more easily. Ava [...]
Smoother performance and easier conference management. Following the previous iOS App update, the latest 3CX iOS App BETA now offers full compatibility with iOS 18, just two weeks after Apple’s release of iOS 18.1 on October 28, 2024. With this update, 3CX continues to deliver unmatched reliability in its mobile apps, improving performance and enhancing conference call manageme [...]
3CX launches transcription and analysis engine - 3CX AI. Acknowledging the potential of AI - and transcribing and analyzing calls for productivity and customer satisfaction - 3CX set up a specialised AI team tasked to bring the benefits of AI to 3CX users in record time, and at an affordable cost. Now, on this memorable day we release the alpha version showcasing this unique ca [...]
Release of 3CX Android app beta with full Android 15 support, delivering smoother performance. Hot on the heels of the release of Android 15 just a few days ago, the latest 3CX Android app Beta now fully supports the new OS. With improvements in performance and stability, you’ll stay connected without interruptions. Here’s a closer look at what’s new in this version. More Relia [...]
New features include multi-user editing, revamped backup/archiving, and improved Teams status sync. The final release of Update 3 has arrived! It’s packed with new features all designed to enhance both system performance and team productivity in addition to major timesaving functions for both PBX admins and end-users. Read on to learn more. Simple Remote Storage & Archiving [...]
With remote archiving, call transcriptions & multi-edit of users - U3 is gearing up for final release. V20, Update 3 is one of the most anticipated updates yet and it's nearing its official release date. As showcased in the BETA and ALPHA releases, this update is set to alleviate admins from time-consuming tasks, as well as boost the system’s and team’s performance. Add Cal [...]
Latest release adds chat transfer & forwarding. The new Windows softphone release is hot on the heels of our BETA release last week. Users can now easily transfer chats and forward media, allowing optimized workflow. Forward Messages and Media Share messages, documents, and images with other chats. Just right-click on what you want to forward and choose "Forward message." T [...]
New release speeds up roaming & wi-fi reconnection. This latest iOS app release makes the reconnection from wi-fi to roaming up to 75% faster and also addresses missing profile issues. Following last week’s BETA, the app is now also fully prepared for the upcoming V20, U3 release. 75% Faster Reconnection Between Roaming & Wi-Fi The iOS app occasionally had trouble recon [...]
Add more participants to ad-hoc conferences and merge calls. This latest Android release sees the rollout of intuitive ad-hoc conferencing after last week’s successful BETA. You can now not only turn a single call into a conference, but also add more participants and merge ongoing calls into an existing conference. Better Conferencing This release focuses primarily on improving [...]
Latest iOS BETA prepares for the release of V20 U3. With the release of V20 Update 3 BETA, the 3CX iOS app required some under-the-hood preparation to ensure a smooth transition to the latest PBX. 75% Faster Reconnection Time The iOS reconnection mechanism often dropped out when attempting reconnection from Wi-Fi to roaming. We have addressed this for 75% faster reconnection ti [...]