New BETA enhances the Android ad-hoc conferencing feature. The ad-hoc conferencing feature is the main focus of this Android BETA release. Apart from the ability to elevate a single call to a conference, you can now merge calls, i.e. if an incoming call occurs whilst in a conference you can add that call to the conference. More details on this feature below. Improved Ad-hoc Con [...]
New BETA adds media & message forwarding and chat transfer. This BETA release of the Windows Softphone focuses on easier collaboration between 3CX users by adding the ability to transfer chats and forward media and content to other team members. Read on for more details. Transfer Chats Transfer a chat to another team member who is better able to resolve the issue. Simply cl [...]
Improved remote archiving, call transcriptions & multi-edit of users. Update 3 is now ready for BETA after the successful ALPHA release a few weeks ago. Update 3 BETA - Call Processing Script Store New in the beta is the ability to quickly add a ready script from our call processing script store. For example, one of the frequently requested scripts is the holiday script whi [...]
Better remote archiving & storage, E911 and Teams syncing. V20 U3 ALPHA presents itself and is ready for try-outs. This release focuses on making the admin’s life easier with improved remote archiving and storage, multi user editing, emergency E911, bi-directional Teams status syncing and more. Read on to find out what’s been added for each feature in this ALPHA. Easier Rem [...]
Yealink Headset Support, Chat, and Call Recordings included in the latest Softphone. This release of the 3CX Windows Softphone includes the best of our recent betas which introduced Yealink headset support and native chat and call recordings functionality. Take hands-free phone calls with your Yealink headset, start SMS chats, respond to WhatsApp, Facebook, and Live Chats, and [...]
Latest 3CX SBC with Raspberry Pi5 support & OS upgrades. We’ve upgraded the Raspberry Pi OS for 3CX SBCs to Lite Bookworm, both for arm64 and armhf(32 bit) architectures. Upgrading your Raspberry 3 or 4 To install the latest upgrade, you need to flush your SD card and install the new image below: Download arm64 Bookworm Raspberry Pi OS Lite here Download armhf Bookworm Rasp [...]
Access chats & call recordings from your Windows Softphone. This Windows Softphone BETA release adds native chats and recordings to your app. Start SMS chats, respond to Facebook, WhatsApp, Live Chat, & Queue chats, and manage call recordings, all without leaving the softphone. Contact centers in particular will find this increases their agents’ productivity by having a [...]
New deployment wizard & streamlined sign up process of 3CX instances. Deploying a new self-hosted 3CX instance is easier than ever with the re-introduction of the deployment wizard. The sign up process from the 3CX website has also been simplified to separate Enterprise and SMB customers who wish to try 3CX for free. Streamlined 3CX Sign Up Whereas before all potential cust [...]
Add M365, CRM, personal & company contacts from the 3CX app. Following the last BETA, the 3CX App for Android is now released. The latest update allows you to add contacts to Personal, Company, CRM and M365 phonebooks during an ongoing call as well monitor your call quality from the app’s dialpad. Read on to see how the new features work. Add M365, CRM, Personal or Company [...]
Ad-hoc conferences on-the-go & connection monitoring in latest iOS app. Our last BETA has made it to the final release stage and includes a new “Connection Quality Monitoring tool” accessed directly from your app’s dialpad. If during a call you experience any issues or glitches all you need to do is: Tap on the call duration label within your dialer A dialog will appear pro [...]