3CX Partner Kerry Garrison from 888voip gives an overview of the features found in 3CX Phone System 10’s user portal, 3CX MyPhone.
3CX MyPhone is a web based utility that allows you to manage your extension with a few mouse clicks rather than via a cryptic and limited phone interface. Features include being able to:
- See status/presence of other users
- Launch calls from a web page, or CRM application
- Transfer calls to other users
- Divert calls to voice mail
- Monitor queue calls
- See missed, inbound and outbound calls
- Create and manage conference calls
- Configure call forwarding options when away or out of the office
Kerry shows you how to install 3CX MyPhone in this video. Click here for more information on 3CX Phone System 10.