3CXPhone for 3CX Phone System iPhone – Crash when Dialing a Digit Fix

Should you discover that the 3CXPhone for 3CX Phone System for iPhone closes unexpectedly when you are trying to dial a number, this means that upon the first ever startup of the application, you denied the client access to your contact list.

This notice is can be also seen in the Apple Appstore in the Important Notes section:
“You must allow the application to access your contacts from the privacy settings or at the first time startup”

3CXPhone for 3CX Phone System needs access to the address book during incoming and outgoing calls, to identify the name/contact from the address book.

How to Fix this Issue:

  1. Go to your iPhone Settings
  2. Go to the Privacy setting
  3. Tap Contacts
    opt iphone crush fix
  4. Set the switch to ON for 3CXPhone 3 to allow access to your contacts list.

*this fix applies to Version 3.0.41
3CX values your privacy and will never sell or give away your contacts list to a 3rd party

3CX Takes Your Privacy Seriously

  • We do not create a local copy of the address book and store it with the application.
  • We do not send a copy of the address book to our data centers or give it out to any 3rd parties.
  • 3CXPhone for 3CX Phone System only opens the address book in “read only” mode.