LONDON, UK and ST. PETERSBURG, RUSSIA – 6 SEPTEMBER 2016 – 3CX, developer of the next-generation software-based Unified Communications System, has enabled Russian exhibition organizer ExpoForum International to cut communications costs, improve call management and achieve complete mobility.
Advanced Call Management
ExpoForum International was growing fast, and Sector Manager Alexey Koltsov needed to cut calling costs, manage calls better, and support mobility.
Koltsov chose 3CX PRO Edition. Working with Moscow-based 3CX Partner ICE Partners which slashed phone costs with IP Telephony, while interoffice calls became free. 3CX’s powerful Switchboard function provided presence indications and effective call management with drag-and-drop call transfers. 3CX PRO provided complete mobility, as workers took calls and joined audio and video conferences for up to 25 participants from softphones and smartphone clients.
Sector Manager Alexey Koltsov said:
“We were very careful in choosing a new communication system. 3CX was tested for almost 4 months and proved to be a very good choice from the point of view of technology, while cutting our costs as well.”
About 3CX (www.3cx.com)
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.
With integrated video conferencing, apps for Android and iOS, website live chat, SMS, Facebook and WhatsApp messaging integration, 3CX offers companies a complete communications package out of the box.
350,000 customers worldwide use 3CX including Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi.. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, South Africa, Russia and Australia. Visit 3CX on LinkedIn, Facebook, Twitter and Instagram.
About ICE Partners (https://www.icepartners.ru/)
ICE Partners was founded in 2008 and is actively engaged in providing IP services and SIP-telephony, sales, installation and maintenance of network equipment, communication devices and video surveillance. As an active player in the market of IT-services, the company is constantly introducing the newest developments, based on the requirements of the business community for professional and high-tech communications.
