coac logoEl Col·legi d'Arquitectes de Catalunya, the Architects' College of Catalonia (or COAC), is an organization dating back more than 80 years. With over 10,000 architects registered, and 170 employees throughout Catalonia, the COAC works to defend the social value of architecture and urbanism for society. They provide special services to members in order to represent and promote their work, and to ensure architectural quality.

For years the COAC was using an outdated platform as a contact center, in addition to five disparate analog and IP telephony companies. As none of their systems were integrated, COAC realized it was time to upgrade to a more modern, single cloud solution that would consolidate all of their communication on one platform. They began to look for a system that would simplify management, cut costs and assist in the digitization of the company whilst enabling all employees to easily make the transition to a new solution.

COAC consulted with Platinum Partner, Conecta Wireless, who introduced them to the benefits of 3CX. After reviewing 3CX's features, and testing out the platform, COAC decided that it would be the ideal solution for them moving forward. The ease of use and mobility, extensive features and flexibility would enable them to make significant optimizations to the management of their communication. What's more, in comparison to other solutions, 3CX was the most cost-effective, with no compromise to functionality or features.

“3CX facilitated another step in the digital transformation process of the company. It has enabled us to improve agility, mobility and productivity in all employees and, as a cloud solution, has simplified the suppliers, infrastructure and hardware at COAC across all its locations. Furthermore, we have been able to more efficiently manage our telecommunications costs, resulting in significant savings.” - Isabel Bellot, Deputy Assistant Director-General and Head of Digital Transformation, COAC

Read about the results that COAC saw with their 3CX installation in the complete case study.

About 3CX (www.3cx.com)

3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, Facebook and WhatsApp messaging integration, 3CX offers companies a complete communications package out of the box.

350,000 customers worldwide use 3CX including Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi.. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, South Africa, Russia and Australia. Visit 3CX on LinkedIn, Facebook, Twitter and Instagram.

About Conecta Wireless (www.conecta-wireless.com)

Conecta Wireless is a Global IT Service Provider for Enterprises.

We design, provide and support secure end-to-end solutions enabling the digital transformation, with the power of technologies such as cloud, contact center, security, analytics, WiFi, IoT, etc.

We're able to boost our clients’ business through our successful mix of high-performance systems with expert managed professional services.