With 196 reports and 50 badges, 3CX has done it again!
We’re happy to share that 3CX has again been recognized across multiple categories in G2’s Fall 2025 Reports. Thanks to our user feedback and continued trust, 3CX secured top positions in Video Conferencing, Contact Center, Call Center Infrastructure (CCI), VoIP Providers, Live Chat, UCaaS Platforms and Cloud PBX Platforms.
From Small-Business to Enterprise and across regional and global grids, 3CX continues to be a trusted choice for organizations seeking reliable, cost-effective, and user-friendly communications solutions.
G2 Fall 2025 Report Highlights
This Fall, 3CX continued to perform strongly across G2’s reports, holding on to top spots in enterprise categories and making big leaps forward in momentum and usability indexes.
- VoIP Providers (Enterprise)
- #2/16 in Implementation Index
- #3/15 in Results Index
- Cloud PBX Platforms
- Mid-Market Results Index: holding strong at #2
- Live Chat
- Momentum Grid®: climbed from #77 to #37/165
- UCaaS Platforms
- Small-Business Implementation Index: moved into the Top 3
- Small-Business Usability Index: climbed to #4
- Implementation Index (Overall): now #4, up from #7
- Video Conferencing
- Momentum Grid®: jumped from #85 to #26 out of 293 vendors
- Grid® Report (Overall): improved from #35 to #20/298
Thank You to Our Users
These achievements wouldn’t be possible without the feedback from our users worldwide. Your reviews and insights on G2 continue to help us improve and strengthen 3CX as the go-to communications platform for businesses of every size.
Want to see what others are saying about 3CX? Check out our reviews on G2.
About G2
G2.com Inc, the largest software review website, is a source of peer-to-peer feedback for more than 5.5 million active users. Their reports are notorious for providing real-time summaries of customer word-of-mouth and helping buyers handpick the best software solutions.
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