Existing ENT+ subscriptions will move to AI Edition, with additional licence time added to preserve their remaining value. Earlier this year, we announced the retirement of ENT+ and our move towards a simpler edition structure built around Basic, PRO and AI Editions. In January 2027, remaining commercial ENT+ licences will automatically move to 3CX AI Edition. Customers will ke [...]
Existing ENT+ licences will move automatically to AI Edition in January 2027, preserving their remaining value while opening the door to more flexible transcription and AI capabilities. Technology moves forward, and so does 3CX. As AI continues to evolve, businesses have more options than ever to manage call transcription, automate customer interactions and improve their commun [...]
Test and showcase the latest 3CX AI features to your customers. Back in April, we announced several updates to our license editions to better reflect how AI features are delivered and priced today. As part of that announcement, we noted that NFR ENT+ subscriptions would be phased out in the coming months. That transition is now complete. Partner and Distributor NFR ENT+ subscri [...]
CSR, Tech Support and Sales teams are on holiday from 10-14 August 2026. 3CX will observe a brief shutdown period from Monday 10 to Friday 14 August 2026. During this time, our Customer Service, Technical Support and Sales teams will be limited as staff take a short summer break. Our Accounting department will be unavailable during this period. This applies to all channels of c [...]
50% savings on Hosted by 3CX for new 16SC+ AI Edition licenses. Managing your own communications platform doesn't stop once it's deployed. IT teams are expected to monitor security advisories, apply operating system patches, maintain web servers, respond to emerging vulnerabilities, manage backups and ensure the platform remains available around the clock. Recent industry secur [...]
Continue saving with upgrade & renewal discounts for 16SC+ customers. Upgrade and renewal promotions for 16SC+ customers have been extended until 30 September 2026. These promotions provide an excellent opportunity to align your deployment with the Fair Use Policy before planned enforcement of maximum extension limits in Q4 this year. Upgrade Discounts of Up to 30% for 16SC [...]
Price decreases across the board for larger systems. Services explained. To help customers simplify their system management, we've updated Hosted by 3CX pricing. Read on to evaluate your options in today’s landscape. Hosted by 3CX Simplified Tier Pricing As part of our ongoing hosting improvements, we’ve increased automation across our hosting platform. We've also improved our [...]
Up to 30% off upgrades, renewals & new licenses. Lock in your price on multi-year renewals. Running throughout Q2 2026, 3CX is introducing a comprehensive set of promotions designed to help customers and partners align with the Fair Usage Policy while securing long-term cost savings. Whether you’re upgrading an existing system, purchasing a new license, or operating in the [...]
Cost-effective transcription now available for larger deployments. Following the release of Enterprise Plus Cloud Transcription for 8SC-32SC licenses, we’re continuing to expand availability to support larger systems. Initially introduced for small and mid-sized deployments, Enterprise Plus brought cost-effective, hardware-free, call transcription with bundled minutes to the cl [...]
Simple, reliable entry points to modern telephony. 3CX Basic Edition is now available, offering a clean and reliable entry point into the 3CX communications platform. Alongside it, we’re also introducing 4SC Basic Free, a free tier designed for very small deployments. Both paid and free tiers deliver voice communication without the complexity of advanced setups. It’s ideal for [...]
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