Amongst internet users, there are around 2 billion digital buyers in the world, which is more than 50% of total internet users. The trend of online buying and selling will only continue to rise, with everything now just a click away. Long gone are the times where it was necessary to travel miles away to buy something you need. Electronic commerce or ecommerce has dramatically c [...]
In this update, we’re making it even easier to schedule a conference from the iOS app! In seconds you can create a conference, add participants, and add the event to your device’s calendar from the palm of your hand. Call recovery during unsteady connection has also had a boost for a more consistent call experience. Improved handling of connection loss With intelligent call rec [...]
Do you have thousands of users in your local Microsoft Active Directory? Would you like to synchronize them to 3CX, just as Microsoft 365 admins can? Or do you want a simpler way to sign in to the 3CX Web Client via Microsoft OAuth? No problem, we have a solution for you - and in just 10 minutes! All you need is to create a free Azure AD, synchronize your local Active Directory [...]
For better reliability of Push required to wake up the phone on inbound call or messages, we are updating Google’s Firebase Cloud Messaging (FCM) library. A custom account is no longer required and in fact is no longer supported by Google. To keep receiving inbound call and chat notifications, you should upgrade to Update 8 as soon as possible. If you cannot update, make sure t [...]
This year we decided to take our leads process up a notch (or two) to help you receive higher quality leads and close more deals. Here’s a recap of what we’ve done: Reviewed our customer communication. Redefined the 3CX lead. Drilled in the message “Work with a partner” to customers. Added incentives for customers to trial Pro or Enterprise editions. It’s a strategy designed to [...]
We’ve gone ahead and improved the user experience and usability of the video conferencing apps further. The login UI is now cleaner, sleeker and more understandable. We’ve also included new features to help you in your daily use, including: Added Bluetooth support Ability to enable/disable camera / microphone before meeting entry. Login page gets an upgrade The login page has b [...]
Good news: V16 Update 8 is now available! Conference scheduling has been improved to be more user-friendly. We’ve even made a handy little video so you can see exactly how to do it. Also in this update are additional SMS providers and the new, simplified way to connect Facebook. Learn the new way to schedule a conference We’ve updated the email/calendar options to make it clear [...]
Live chat has had a major upgrade and is now available for easy integration with even more websites. We’ve also included a number of performance enhancements, customizable themes and support for offsite CDN for easier configuration and faster loading. No WordPress? No problem! We realize that there are many other popular CMS systems beyond just WordPress, and our live chat code [...]
I talk a lot about sales: how to pitch a customer, or make a presentation, or what to say when you’ve only got a few seconds in an elevator. We talk about the features and benefits of 3CX. We talk about how it solves your customers' problems. But one thing we haven’t spoken about is how do you know who to target when you want more customers? There’s always someone who'll tell y [...]
3CX is getting more and more global! To reflect our rapidly expanding customer and partner base in these countries we have added Portuguese/Brazilian, Polish, Dutch and Turkish forums! EMENA and Brazil have been fundamental to the growth of 3CX, and in particular we have seen an incredible upturn in requests from both customers and resellers throughout these regions. To support [...]
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