3CX is all about freedom of choice and with the release of Update 6 that choice just got bigger! Customers can choose to deploy on-premise, in their own cloud or have their PBX hosted by 3CX for the easiest, most reliable and most economical solution. 3CX will handle all the tedious work associated with hosting and handling of OS updates, all users need to do is sit back and en [...]
LONDON, UK & JOHANNESBURG, SOUTH AFRICA 29th JUNE 2020- 3CX, developer of next-generation Communications Solution, today announces their partnership with South Africa’s leading provider of IP PBX appliances, Far South Networks Ltd. The agreement will see Far South Networks as an official 3CX distributor of PBX Appliances across Africa. As a leader in the IP PBX and SIP Gate [...]
Scroll through LinkedIn today and you're guaranteed to find at least one post bestowing the virtues of smart working. The term has become somewhat of a buzzword recently, as advocates attempt to persuade big business that remote work can be a viable, long term alternative to the traditional 9-5. In this post, we’re going to unpack common questions and discuss the technology nee [...]
In today’s digital world of email, instant messaging, live chat and video conferencing, phone systems are not often the first thing that businesses look to modernize. But sales teams have always had a close relationship with the phone. While intelligent prospecting, email tracking and automation is becoming increasingly important to modern sales processes, getting hold of a pro [...]
A unified communications solution combines various channels in one platform for effective communication between health professionals and patients, no matter where they are. With voice, video and chat all combined and managed with advanced contact center features, the right communications solution can increase efficiency, grow patient numbers and cut overheads. What’s more, it e [...]
In preparation for the new versions of Google Chrome and Microsoft Edge browsers expected to be released towards the end of August, we have just released an updated version of 3CX Update 5 named Hotfix 2 as well as an Update 6 Beta 2 to address certain compatibility issues. What's more, the Technical Preview Beta is now extended to the latest Raspberry Pi OS 10 (Buster) running [...]
The use of VoIP phone systems has surged due to COVID-19: several internet service providers have reported an increase in VoIP usage of between 44 to 88 percent. As we’ve established at 3CX, the rise in VoIP usage is good news because you can reduce your phone bill by as much as 80 percent by using an IP telephony system. The bad news, however, is that attempts to hack VoIP pho [...]
We know fairly little about COVID-19 and its long term implications. But what’s evident, is that consumer expectations after COVID have drastically changed. Nowhere is this clearer than in the retail sector, where face coverings, closures and empty shelves are now an everyday occurrence for shoppers. Buyer expectations and behaviour shifted considerably during the crisis, with [...]
We’re right on track for providing a hosted by 3CX solution! Coming soon, the commercial version will enable users to have 3CX host their phone system for them, eliminating all the management hassles associated with hosting and handling OS updates. Partners can already try this out on their own NFR keys, to experience a simple hosted solution at no cost. But that’s not all, Upd [...]
A new update for the 3CX iOS App is available and it’s now even easier to elevate a chat to a call by simply tapping the avatar of the person you’re chatting with. What’s more, it includes an updated startup wizard making it simpler for new users to start enjoying the benefits of the 3CX iOS App from the get go. More seasoned users will be impressed with updates and fixes on in [...]
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