Blog - Page 82

After COVID: Lessons From The World’s Largest Tech Experiment

When reports of the COVID-19 outbreak in China’s Wuhan province started emerging, you, like I, probably dismissed any immediate cause for concern. After all, it was “too far away” to encroach on our daily lives. We’d already lived through Swine Flu and Bird Flu, which although serious, turned out to have largely been fabricated by the media to create newsworthy content. Now, al [...]

By |July 7th, 2020|Comments Off on After COVID: Lessons From The World’s Largest Tech Experiment
Time to Test the New Android App Beta

Calling on our Beta Testers! We’ve updated our 3CX Android App to the latest Chat API, and added many improvements and fixes. So take it for a spin and let us know what you think! Want to get first-hand experience on exciting new features? You too can join our Beta testing team and help us improve our 3CX Android App. To start testing, make sure your Android device runs on Andr [...]

Using 3CX in a Hybrid Working Setup

Many organisations have had a shock to the system in adapting to remote working, scrabbling to get the right IT solutions in place. Now with the experience of working remotely, there are already signs that organisations will continue to work this way at least some of the time. Where remote working solutions have been hastily embraced in some cases, now is the right time to asse [...]

By Jonathan Bye | July 3, 2020 | Comments Off
And the Q2 2020 Top Forum Contributors are...(drum roll)

The 3CX Community is one of the best ways to get help from other 3CX users, resellers and enthusiasts, as well as 3CX team members. With over 90,000 members and 47,000 conversations, it's an excellent source of knowledge on anything and everything 3CX! What's more, every quarter we reward the top 5 contributors with a cash prize to say thanks for helping to make the community a [...]

By |July 2nd, 2020|Comments Off on And the Q2 2020 Top Forum Contributors are...(drum roll)
New iOS Beta Reporting for Testing

We’re opening a new round of testing for our iOS app which includes a number of fixes and updates. Join our Beta testing team to get first hand experience on exciting new features and help us make the 3CX iOS app greater! Just make sure your Apple device runs on iOS v13.2+ and your PBX is on the latest v16 Update 5 before you start testing! Tap to Call   Calling a chat particip [...]

5 Reasons Your Prospects Aren't Buying From You

Even if consider yourself the "Wolf" of Wall Street, chances are you've experienced a slump at some point. However frustrating it may feel, the good news is it’s perfectly natural to have peaks and troughs in your sales cycle. Yet when a small slump becomes a continued dry spell, where you consistently seem to miss out on deals that should have been easy wins, it’s time to take [...]

By |June 30th, 2020|Comments Off on 5 Reasons Your Prospects Aren't Buying From You
Open for business: Adapt to restrictions with a virtual contact center solution

With countries across the globe in various stages of “getting back to normal”, many countries or regions, such as the UK and US, are just opening up for business. However, they have all been faced with a serious challenge; how can we open, operate and remain profitable whilst following Covid-19 restrictions? Pubs, restaurants, clothing shops and cafes are bearing the brunt of t [...]

By |June 25th, 2020|Comments Off on Open for business: Adapt to restrictions with a virtual contact center solution
Spare 10 minutes? Find Yourself A New Prospect on Social Media

In today’s digital age, it’s near impossible to find someone who isn’t frequently engaging on social media. In fact, on average, we’re spending more than 2 hours a day browsing social sites! As a business owner, you’ve probably already set up a business listing on Facebook and LinkedIn- but have you tried using social media as a sales tool to discover new prospects? If you have [...]

By |June 23rd, 2020|Comments Off on Spare 10 minutes? Find Yourself A New Prospect on Social Media
Using 3CX like a boss - Android Tips & Tricks

When it comes to new apps or even the native functions of our devices, it can take a significant amount of exploring to realize their full potential. And, when those apps relate to our work, we’re even less likely to spend time getting to know them better. So we’ve put together this handy little guide of Android tips and tricks for you to get the most productive and positive ex [...]

By |June 22nd, 2020|Comments Off on Using 3CX like a boss - Android Tips & Tricks
3CX Meeting Update - Improving Moderation, Solving Bandwidth Congestion

We wanted to give you a quick update on our progress since publishing our 3CX WebMeeting roadmap. Our development team has certainly wasted no time and we are pleased that everything is moving along smoothly. Our focus has been on solving the issue of bandwidth congestion, especially for large meetings, as well as giving more control to moderators. The WebMeeting iOS and Androi [...]