When Covid-19 hit Cyprus, like in many countries across the globe none of us had any idea how dramatically it would affect our day to day lives. We left the office on a Friday, slightly worried about the first cases yet still looking forward to the weekend, and definitely not imagining what would unfold over the next few days and following weeks. We got the email on a Sunday, t [...]
Quarantine has you stuck indoors, in your PJs and don’t fancy talking much? It’s not surprising you would rather chat than have to video or voice call colleagues or clients. The new 3CX iOS App has you covered, with a multitude of chat features and options to message your teammates, groups and web visitors. Keep up with your conversations without being tied to your PC. Move aro [...]
There was not a better time than now to launch our new CFD Project which enables companies to take orders over the phone and increase sales during lockdown. By combining your 3CX PBX with this sample project you can create your own telephone ordering channel, with CRM, database and TTS (Text To Speech) integration. Try this new application to complement your existing e-Commerce [...]
Before the covid-19 pandemic, 43% of us worked from home on a regular basis. Post lockdown, that number is set to increase exponentially. As a reseller of one of the world's largest remote working solutions, that means it is time to learn how to tailor your 3CX solution to remote workers. We caught up with Craig Graham, MD of Yellowgrid Technology Solutions and Zack Lee, VP of [...]
Out now, the new release for the 3CX Android App improves connectivity, adds multi-file sharing and facilitates contact management. Install or upgrade to the new version and speak, chat and hold video calls for a complete communication experience. Great improvements have also been made on the App’s stability, with a number of usability and bug fixes. Always Connected The new Ap [...]
Another iOS App Beta with UI updates and fixes, propels the app closer to release! The latest Beta builds on user-friendliness with a new voicemail indicator, new recent call icons and more refreshed UI elements and fixes. Make sure you join our Beta testing team so you don’t miss out on these and many more upcoming new features. You just need an Apple device running iOS v13.2+ [...]
WebMeeting's usability and user-friendliness have shot up to new heights, improving remote working conditions just when you need it most! This latest update to the WebMeeting client restores order and control with an improved UI to facilitate multi-person meetings, as well as re-engineering moderation controls for better meeting management. It is now even easier to join a confe [...]
For those of us lucky enough to be able to keep working during the lock-down, one of the hardest adjustments is adapting to a “work from home” environment. Without much experience in working remotely, it can be difficult to get started on the right track and to build the ideal space in order for us to work productively. In the beginning of my lockdown journey, the new dynamic o [...]
Virtual call centers are becoming increasingly popular as employers look to lower overheads, increase flexibility and take advantage of labor pools overseas. In this two part series, we’ll discuss the benefits of making the switch and explore how to discuss 3CX’s virtual call center solution with your clients. What are virtual call centers? Virtual call centers have much in com [...]
New, improved and exciting features keep coming out with our back-to-back iOS Beta App releases. To be able to keep up the good work we need to continue to receive your feedback on our beta releases to advance the new App to its production-ready target. Get to Experience it First! If you haven't joined our iOS Beta testing team, do it now and get first-hand experience of video [...]
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