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  1. Audio cuts out after 5 min v15.5

    So we are having a problem with only 2 extensions. Whenever they answer a call from a queue, the phone audio will cut out after 5 min. The system still says you are connected . We can hear then, but they can't hear us. They are yealink t23g phones. The rest of the phones on the system are...
  2. Solved v15 cant access management console.

    I fixed it thank you. Somehow my nginx server was no longer running. If anyone else has this problem press the windows key and open up services. On the list you will see a bunch of 3cx services. Make sure the nginx server and the management console options are both running.
  3. Solved v15 cant access management console.

    I am not sure if the nginx server is running. I do not see it in the tasklist
  4. Solved v15 cant access management console.

    Yes I have tried http://local ip:5000 as well as https://.....3cx.us:5001 on both host and non host machines
  5. Solved v15 cant access management console.

    Sadly I wont be able to try to restart the pc for a couple of hours because the phones are currently in use. It is using windows defender and the 3cx features are all on the approved app list. It should be set to static. I guess my question is, has anyone had the same problem and know how to...
  6. Solved v15 cant access management console.

    Hello, I am running v15.5 on a windows 10 machine. I was using it fine on monday and then I came back to it today and I cannot access it from different browsers or remotely. Services are working fine. I either get a timed out error or a connection refused error. I have tried access the console...
  7. Yealink Firmware problem

    Sorry for the late response. Yes it is the web UI of the phone that isn't working. On some of them, the page doesn't even load and I get and error from chrome or I can get to the Yealink login page but when I hit "confirm" to log in, nothing happens and it stays at the log in page
  8. Yealink Firmware problem

    I am trying to upgrade the firmware on all of the phones but the firmware upgrade from within 3CX v15 isn't working, it just restarts the phone. I have been upgrading them all manually from their individual ip interfaces and have maybe 10 left. The problem is however that the web UI fails to...
  9. Callback and dial by name same Queue?

    I actually didn't know about that thanks. Based off my two minutes of looking it I assume I can just create your own Receptionist?
  10. Callback and dial by name same Queue?

    That could work. However if they are in the IVR and would like to initiate the callback from there, they won't be able to correct? They would have to wait to be transferred to the queue for the callback function to work.
  11. Callback and dial by name same Queue?

    So I am in a situation where when someone enters a queue they have two options. Either press 2 for callback or press 9 for dial by name. Is this possible? Also we are having a problem where the customer waiting in the queue has to wait for the for the entire prompt before they are allowed to hit...
  12. Yealink T23G not provisioning

    We have our own local fqdn. The provisioning link does contain the correct fdqn
  13. Yealink T23G not provisioning

    No, it is in office. We are using our own FQDN. I have tried, 44.81.0.60, 44.81.0.110, 44.81.0.60 and none of them have worked
  14. Yealink T23G not provisioning

    I have a Yealink T23G phone I am trying to provision and the provision link isn't working in the yealink web manager. I paste the link, hit autoprovision now and it says configuring for about 5 seconds and then says operation done. This process should take about at least a minute, so I am not...
  15. Callback keeps getting dropped

    I have been trying to get the callback feature working and haven't been able to. When I press 2 for a callback it reads my number back to me but with prefix 001. when I go to initiate the callback by picking up the phone and waiting for it to ring, the phone just hangs up
  16. Transfer from Android to IP Phone

    Hello, I have been trying to figure this out but can't. what I am trying to do is transfer a call from my android phone to my desk phone that are both provisioned under the same extension. It would be more of moving a call than actually transferring it.
  17. Certificate file question

    I am upgrading from version 14 to version 15 and I am using my own FQDN. I was wondering if during the upgrade the cert is also going to be transferred over of will I have to create a new one just for the new version. Alternatively is there a way I can download the cert from version 14 and...