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  1. Call Barge in from Deskphone

    I think it would be great feature more call centers interested in and 3CX will look in to this shortly

  2. Call Barge in from Deskphone

    Its CTI with 3cx phone and work well when we initiate the barge in from soft phone. 3CX V 15.5 Pro and Desk phones we use Fanvil X3S and Grand Stream GXP 1610/1620

  3. Call Barge in from Deskphone

    Is call barge in/listen can be initiated from desk phone? if what is the command for it

  4. [SOLVED] Grandstream GXP-1610 Constantly reboots with firmware <1.0.4.100

    We have the same problem. Seems this happened only we provision the phone. How to downgrade the firmware in Grandstream

  5. Grand Stream Firmware Issue

    After we did latest Grandstream Firmware upgrade 1.0.4.106 & 1.0.4.105, the phones are getting restarted automatically very often. The phones are affected GXP 1160 & 1165. What could be the problem and how I can fix it

  6. Audio issue with Fanvil X3S

    We have a 3CX phone system V15 Pro license and using Fanvil X3S & Grand Stream IP phones. Majority of the users which use Fanvil X3S complaints that most of the calls they receive/make have low audio. Could you please advice is there any tweak we can do to improve the audio quality.

  7. Does 3CX Hotdesk Support Grandstream GXP1165/1160

    Do we have any option for get hotdesk feature in this phone since we have majority of the phone is in this model.

  8. Firmware issue with GXP 1620/1610

    After upgrading the firware, we noticed that the PC port on the phone is by disabled and we have to manually enable it back. However, it is getting reset when we restart the phone. Please advice

  9. Does 3CX Hotdesk Support Grandstream GXP1165/1160

    We could not find the template for this phone to configure hotdesking. However it is configured with 1615 but when dial the code to login extn, it is keep getting failed. Please advice

  10. Call Bargin option is not available for Inbound calls

    Is there anyway to restore Default group members to default, I need to restructure the group membership and make sure no conflicts since couple of users are part of multiple groups

  11. Call Bargin option is not available for Inbound calls

    yes, we are using pro edition.

  12. Call Bargin option is not available for Inbound calls

    Yes, here manager is trying to monitor the incoming call answer by agent. They are in same group ie Group1 but not in default group, I think it doesn't matter. when manager right click the call he gets option for Transfer, Park etc...but there is no option for Bargin, Listen. At the same time he...

  13. Call Bargin option is not available for Inbound calls

    Call Bargin option is not available for Inbound calls, specially for the calls coming from specific SIP trunk/Call Queue. What could be the possible reason.

  14. Call Reports based on SIP Trunk,

    We have multiple SIP Trunks/VOIP gateway connection with our 3CX phone system. We noticed that there is missing of feature in 3CX to generate a Call Report based on SIP trunk/VOIP gateway like we get report of Queue statistics, also it is pretty hard to filter out the calls made through...

  15. Fanvil IP Phone shows unregistered at times

    We have 3CX Phone system V12.5 Std with Fanvil X3S IP Phone. We are getting SIP registration failed in one Fanvil IP phone at times and it is not happening all phones. Restart may helps to fix the problem but it continuous. Hence we would like to have permanent fix for the same. Is there anyway...

  16. 504 Server Time-out with Patton SN4114

    Okay. The configuration i used is generated from 3CX phone system while creating the gateway, no other manipulation. I need to see how i can utilize syslog monitor

  17. 504 Server Time-out with Patton SN4114

    Is there anyway to confirm the reason If it is IP or Port issue, it should have affect inbound calls too. Right? The inbound calls works fine here.When i make call I can see the calls are trying to connect in active call list of patton gateway but it is not by passsing through. Do you think its...

  18. 504 Server Time-out with Patton SN4114

    I have configured 3CX V15 with Patton SN4114. Inbound calls are working fine but when I make outbound calls I am getting message Call Could not be established 3CX Log shows the below error Call or Registration to 172333333@(Ln.10025@Bahrin) has failed. 192.16.11.250 replied: 504 Server...

  19. Outbound Calls not working as expected with Dinstar Gateway.

    We have a 16 port Dinstar device configured with 3CX 12.5 std edition and it works fine both incoming and outgoing fine with our analog line. The current configuration is first 10 port for one number, then other 2 is for another one etc... Today, I tried to connect this gateway to our 3cx v15...

  20. 3CX Call Clarity Issue

    Its happening during the call after certain point in time. We can say it is one drop out mainly on external calls. I this this started after 3cx update. How do I confirm Which Codec I use. On ext status it is PCMU. Not all calls, noticed on long duration calls
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