Search results

  1. Unable to reach 3CX License Activation Server. Confirm that your Primary DNS Server is able to resolve activation.3cx.com

    Hi everybody, Currently I need to activate 3CX license from Free to Pro. However, I get the error "Unable to reach 3CX License Activation Server. Confirm that your Primary DNS Server is able to resolve activation.3cx.com" The version I am using is 16.0.6.641 I read the information and...
    • Lanindigo
    • Thread
    • activation.3cx.com cannot activate license dns license activation cannot be reached fail active key license
    • Replies: 1
    • Forum: Phone System / PBX

  2. Lost login information for old account on login.3cx.com

    The old person set up the 3cx system, then left and did not hand over the account login information to me. Now I can still access the 3CX Management console, but cannot access the account in login.3cx.com. Too bad I don't have any suggestions or evidence about the nickname you mentioned. Where...

  3. Lost login information for old account on login.3cx.com

    Hi everybody , I lost my old login account information on login.3cx.com, including Email and Password, how can I get it back ? Thank you

  4. Which 3CX versions support the "FORWARD TO VOICEMAIL" feature for Extension numbers?

    I got the error "CALL TRANSFER FAIL" when setting forward to voicemail. When someone from outside calls the switchboard, if the internal staff doesn't pick up the phone, it will be forwarded via Voicemail. At first I thought it might be because I was using a Deskphone with old Firmware, but...

  5. Which 3CX versions support the "FORWARD TO VOICEMAIL" feature for Extension numbers?

    I use 3CX FREE version, I want to ask about creating a ticket for technical support, how do I create it, what is the creation process, I think I can't handle this error myself.

  6. Which 3CX versions support the "FORWARD TO VOICEMAIL" feature for Extension numbers?

    Hi everybody, Let me ask, to use the "FORWARD TO VOICEMAIL" feature for Extension numbers, is it required to use 3CX PRO or 3CX ENTERPRISE version? Thank you everyone

  7. Error updating Firmware Deskphone Grandstream GXP 1610 version 1.0.4.138 to version 1.0.7.13

    Thank you I have contacted Grandstream and will follow these instructions, then I will respond with the results here.

  8. GRANDSTREAM GXP 1610 firmware error

    I am using Firmware version 1.0.4.138, and want to update to 1.0.7.13

  9. GRANDSTREAM GXP 1610 firmware error

    Hello I have an error updating Deskphone GRANDSTREAM GXP 1610 Firmware. After updating, the Deskphone disappeared from the Phones list in 3cx phone system managerment. What should I do to fix this problem? Thank you everyone

  10. Error updating Firmware Deskphone Grandstream GXP 1610 version 1.0.4.138 to version 1.0.7.13

    Hello I have an error updating Deskphone GRANDSTREAM GXP 1610 Firmware. After updating, the Deskphone disappeared from the Phones list in 3cx phone system managerment. What should I do to fix this problem? Thank you everyone
    • Lanindigo
    • Thread
    • firmware update grandstream 1610
    • Replies: 3
    • Forum: Other

  11. Grandstream deskphone voicemail support

    Hello Currently I need to create a ticket for Admin to assist me with the voicemail error problem on Deskphone Grandstream GXP-1625, however I no longer have information about the Mail account I previously registered with 3CX, so I will use my current 3CX account. that I have to create a...
    • Lanindigo
    • Thread
    • deskphone grandstream 1625 voicemail
    • Replies: 0
    • Forum: Other

  12. Error transferring to Voicemail

    I checked and it is "registered", so do I need to restart the computer now? I see that your "EXTENSION VOICEMAIL" is "999" and mine is "9999", is this the cause?

  13. Error transferring to Voicemail

    Here I sent a screenshot of "ACTIVITY LOG" after I called and forwarded it via voicemail thank you very much

  14. Error transferring to Voicemail

    Hi everybody, Currently, when I install it, when someone from outside calls the Hotline number, if the internal employee (extension) does not pick up the phone, it will be redirected to voicemail. _ But now when redirecting to Voicemail, I hear the error "CALL TRANSFER FAIL" _ Is there...

  15. Unable to attach operator greeting to Hotline number 1900xxx

    "have the hotline route to the IVR first and then to the final destination", I haven't been able to do this yet, can you send a photo of where to edit this? Thank you very much

  16. Unable to attach operator greeting to Hotline number 1900xxx

    Hi , 1900 is my IVR destination, and the landline is the destination number. However, currently I can only hear the IVR when calling the destination number, but if I call 1900xxx, I can only hear "tut...tut" and cannot hear the IVR greeting.

  17. Unable to attach operator greeting to Hotline number 1900xxx

    Hi everybody, Currently my system has problems: _ When I call the Hotline number (1900xxx..), I don't hear a greeting from the Digital receptionlist. However, when I call directly to the landline number (the phone number attached to the hotline number 1900), I hear a greeting. _ How can I set...

  18. Set the song as standby music for the local number when receiving calls from external guests

    hello I have 1 problem that needs everyone's advice and support I am setting up waiting music for internal numbers, when from external customers to call the hotline number (for example 1900xxx), it will redirect to the internal number (not via Digital Receptionlist), but currently when calling...

  19. Manage voicemail on Deskphone or cell phone

    Hello everyone Let me ask: how do I manage voicemail now? Where is voicemail saved, and how do I change the path? In case I don't have a PC or laptop, how can I play or listen to voicemails from extension numbers using a deskphone? Is there a way to press a certain number, and the voicemails...

  20. 3CX has an error receiving calls from outside phone numbers calling the Hotline number

    no , currently I don't use any "3CX SUPPORTED PROVIDER". Especially when I make a call from an internal number to the hotline number, then I use my personal mobile phone number to call the hotline number immediately and it comes back, but after waiting about 5 minutes, the call back is not...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom