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  1. Error in ZohoCRM Integration Template (15.5)

    It still says: https://downloads.3cx.com/downloads/v155 Which redirects to the home page if you try to access it from a browser on the server. I have changed it and now it looks like the updates will work. Thank you!!!
  2. Error in ZohoCRM Integration Template (15.5)

    Are you able to provide me with a direct link to download the update? Our server keeps giving an error that it cannot connect to the download server. It appears from watching the traffic that it's not even trying to connect out. Unless we should just download the full version and restore the...
  3. Error in ZohoCRM Integration Template (15.5)

    Activated Pro 15.5.3849.1
  4. Error in ZohoCRM Integration Template (15.5)

    The FoundRecordCount is an error with your integration code, not Zoho's. Fixing the zoho field has no effect on this problem since it happens before you attempt to even call Zoho. Is it possible I have an out of date DLL? Is there a file I should check?
  5. ZohoCRM Error 4832

    Just putting this out there in case others run into this problem, hopefully it will save you some time. If you get error 4832 on the ZohoCRM server side phone lookup, make sure you have not removed any of the relevant phone fields from your leads, accounts or contacts module layouts. Adding it...
  6. Error in ZohoCRM Integration Template (15.5)

    Hello, The accounts and leads are checked first, and I assume this command is meant to avoid checking the contacts if there is already a match. In our testing, if a match is found in account or leads, it returns data in the logs. But the whole lookup still fails due to this error. If I...
  7. Error in ZohoCRM Integration Template (15.5)

    Our ZohoCRM lookups do return responses according to the 3cxSystemService.log (verbose), but the lookup is cancelled due to an unknown function error. Error message in the 3cxSystemService.log: 3232|0053|Erro|Exception during number processing: Unknown expression: FoundRecordCount. Part...
  8. PBX accessing 3cx.net

    Hi, We are working on eliminating insecure SSL/TLS protocols on our network. It appears that every 10 minutes or so, the 3CX server connects to https://3cx.net:433 using TLS 1.0, which is one of the protocols we want to stop using. Does anyone know if this is for updates, license check...
  9. v15 iPhone - Avoid Push on Ring Groups

    Yes, we are trying out using a separate extension per iPhone with forwarding from the main account. Thank you.
  10. v15 iPhone - Avoid Push on Ring Groups

    Hello, We have recently upgraded to v15 and the iPhone push seems to be finally working for us. However, it works a little too well and I am looking for advice on how to customize it to fit our workflow. We want the user's DESK phone to ring for ring groups and queues, but we don't want their...
  11. v15 Upgrade testing

    Hello, You were right! This was a fresh install of a server VM and the time zone was wrong, which was preventing some of our windows updates from being able to download. Once I got it up to date, the install and config restore proceeded without error. Thank you!
  12. v15 Upgrade testing

    I have setup a new server and installed v15 for testing. I want to import the settings from our current v12.5 backup. I have tried a couple different time now, but I keep getting an error when running the import with the PbxConfigTool.exe Here is the error: _____ _______ __...
  13. v12.5 3CX Phone for Windows on Terminal Server

    We were able to apply QOS settings for the terminal server using group policy. That way the traffic outbound from the terminal server is tagged correctly. You will need to make sure all virtual and physical switches then honor those QOS settings to ensure good performance. In our case, we set...
  14. v12.5 3CX Phone for Windows on Terminal Server

    For first time setup, yes, I can send out an email. So they already have their 3CX on a local machine, but if they login with a new profile to the terminal server, that means we need to send or store that config file for each user for easy re-configuration. I'm just wondering if there's a way...
  15. v12.5 3CX Phone for Windows on Terminal Server

    Hello, I have the 3CX Phone for Windows (for v12.5) installed and functioning on our terminal server (Windows Server 2008 R2 RDS). I was wondering if there is a way to automatically or at least partially publish the configuration file for the users automatically? Logging into the admin and...
  16. Major Problem

    I tried several suggestions from the forum without success, but I got it working by just restarting the Abyss service. In our case the IVR suddenly stopped working overnight.
  17. *6X calls stuck, never hang up

    Note: I previously posted this in the beta forum, but needed to follow up and the old forum is locked. http://www.3cx.com/forums/62-call-stuck-in-assistant-11799.html#p60915 On our snom phones, I have set the DND button to send *60 and *61 to enable/disable DND. I have also tried using speed...
  18. No Outbound Calls from 3CX Softphone to Skype Gateway

    I had a similar issue that had me stumped for quite a while: Outgoing Skype calls were always marked busy and Incoming calls getting answered and immediately dropped. Turns out that it was because I had used remote desktop to access my 3CX/Skype Gateway server. When connected via remote...