cdr

  1. Differences between CDR record and Total Queue Report

    Hi I have created a method to extract the information from the CDR socket and read it with an external report program, the data is stored in a database with the same characteristics as the cdr.log file. at this point everything is fine. The problem occurs when at the end of the day you...

  2. Improved CDR options or improved access to data for call statistics

    Currently the CDR file is woefully inadequate if you need to gather information on call queues especially if you need waiting time information. For some reason the CDR logs a call as answered when the call hits the IVR. The only other option is to access the SQL data directly which we've...
    • Nicole Hay
    • Thread
    • api call reporting cdr
    • Replies: 1
    • Forum: Server
  3. dkirk-ads

    CDR Reporting - CallSequiter & CallVitesse - you need this and may not even know it!

    I've not seen this major update posted anywhere so here goes. The CallSequiter program has been around for a spell and it slices and dices your CDR information pulled directly out of 3CX. 3CX has a nifty provision to export CDR information in real-time through a direct connection. CallSequiter...
    • dkirk-ads
    • Thread
    • adandoned or unanswered call reporting analysis cdr cdr database excel reporting
    • Replies: 2
    • Forum: Phone System / PBX

  4. CDR logs are incorrect

    Hi guys, I am trying to build a dashboard with call data from 3cx. Problem is the following: THe call data from CDR are wrong. Data from 3CX portal "Call Logs" are correct. CDR is not showing in house forwardings. For e.g. my Assistant takes a call talks abou 15 sec. and then forward that call...
  5. datamate Service GmbH

    Deletion of customer-calls from the 3cx-logs to fullfill EU-DSGVO law requirements

    Hi everybody, Currently there are two possibilities to delete call-logs: a) purge all calls from the 3CX-Dashboard b) In the "custom report settings" I can clear call logs for a specific time or a custom time range. The 3CX-Support confirmed to me that it is not possible to delete the...

  6. How to send outbound calls only as a CDR to TCP socket

    Hi, i am new to 3cx, I want to get only outbound calls details (from, to , date_time, duration) as CDR in real time, i read about the tcp socket but how can i filter for outbound calls only?, there is a cdr field which detect that it is an outbound call? maybe can i query 3cx somehow for it? Thanks.
    • yatir dagan
    • Thread
    • cdr cdr database cdr output
    • Replies: 3
    • Forum: Other

  7. 3CX - Include SIP call end reason in Reports

    Hello 3CX community! Can someone enlighten me about logging and reporting options in 3CX. I will provide 2 versions of my question - one short one with question only and one with explanations and examples. Main question is the same for both :) Product version: 3CX 15.5 PRO (latest version,paid...

  8. CDR export (Active Socket) user_name

    I'm trying to receive CDR files from my 3cx server. However, the only parameters the CDR option asks me for are: Remote server IP and Port. I'd like to know which user_name 3cx uses to log into the remote FTP so I can create a unique folder where the CDR files will be uploaded.
  9. Benedikt Machens

    Delete old call logs entry

    Please add the function to delete an entry of the call logs after x days (0<= x <= 3650) The EU-DSGVO requires that you define a time range when you delete some personal data (like call detail records). Currently you can view the last 90 days, but the data is still inside the system and not...
    • Benedikt Machens
    • Thread
    • call log cdr data security delete call history eu-dsvgo
    • Replies: 9
    • Forum: Server

  10. Connect 3CX live data to Excel

    Hello, I would like to connect live data from 3CX to Excel spreadsheets. This would allow us to have live reports and dashboards in Excel, showing live call data. How can this connection be done? In Excel, do we need to use oData or...? Also, how is the connection made from 3CX? It would be...

  11. How can I get call history record

    I know we can Enable CDR from Settings -->CDR, but I believe we can just get the call data record that is made after the time I enable CDR, right? But I already have many records in DB, how can I retrieve them? Can these be retrieved from 3CX's Database directly.

  12. CDR to MYSql Database

    is it possible to add cdr call logs to a mysql database . i need to show these call logs on my webpage.But we cant put it in a local textfile since the company we do a project for can't do it that way or doesn't want it that way

  13. CDR to database ?

    I have already posted a thread asking about how to get call logs out of 3cx. As answer i got ' have you tried cdr ' . I don't understand this very good but is it only possible to get the call logs on a textfile ? We need to make a webpage that shows these call logs averages per week plus show...

  14. CDR dates an hour behind

    Hello, So I am currently working on integrating our 3CX system with freshdesk and using our 3CX system as the full time phone service for all of our sales and cs calls. As part of this I need to periodically download all of the CDR data and insert it into a database. I have built the program...

  15. Linux API Access

    Telephony developer wants to port some applications from Cisco Call Manager to 3CX. My customer is working with 3CX running on Linux. I do not see any references to using the APIs on Linux. I need ability to access CDRs, trigger/retrieve Call Recordings, initialize paging and intercom...
    • DougIII
    • Thread
    • api call control cdr linux
    • Replies: 3
    • Forum: Other
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