client

  1. Philiqqz

    3CX Windows App 5.6 (Build 1162) Stops Starting - Reinstallation Only Fixes It Temporarily (V20 Update 9 Build 995)

    Hello everyone, We are currently experiencing an issue with the 3CX Windows App (MSIX/AppX version from the Microsoft Store) and have not yet found a permanent solution. Environment 3CX Version: V20 Update 9 Build 995 3CX Windows App: Version 5.6 (Build 1162) Deployment method: Microsoft...
    • Philiqqz
    • Thread
    • appx client desktop-app microsoft-store msix provisioning troubleshooting v20 windows-11 windows-app
    • Replies: 5
    • Forum: Windows
  2. ArneDery

    Windows store app: attendant features, copy number of active call

    Attendants very often try to transfer a call to one of the department users. Howerver when the user is not picking up the phone, they rely on chat or email to notify their colleague of the missed call. When being on a call it could be usefull to right click on the call details to copy the...
    • ArneDery
    • Thread
    • attendant client copy number feature request microsoft app
    • Replies: 0
    • Forum: Web Client

  3. Agent stats in Client

    Hey team, Can any of you please let me know if there is a section in the new client that allows for an agent to view their own stats? I've been searching and I can't find it anywhere. We've recently upgraded the old client (16) to the new client (18) because our PBX version is now 18 and the...
    • DDSITSupport
    • Thread
    • client client for windows queue stats statistics stats
    • Replies: 2
    • Forum: Web Client

  4. Error 401 when logging in from client

    Hi there, Has anybody experienced a problem logging in after the latest update? Automatic update is turned on in our instance and it auto-updated recently. A prompt also showed up on our user clients (web/app) asking them if they want to refresh because there is an update. If the user selects...

  5. Solved 403 Forbidden

    Hello, I get incoming calls but, outgoing one's I get "Calls forbidden by administrator". In the log I have: "403 Forbidden/INVITE" Details: AWS + Chimes FQDN: XXXXXXXXXX Version: 18.0 (Build 314) No blacklist All "UP" Any ideas? Thanks

  6. end user blocking numbers

    Now that the spammers are more frequent I'm looking for a way for the end users to be able to 'block' numbers. I've found many threads about creating rules to 'forward' those numbers to VM or to an extension that isn't actually there and although those are helpful - I'm trying to have the end...
  7. kinetix

    Implemented Speaker View vs Gallery View

    Would love to see a Speaker View vs Gallery View for Web Meetings. We have many 3CX Clients that are using the Web Meetings for a large number of people. Instead of seeing 50+ Small Boxes, to be able to see the speaker's box in full view would be ideal.
    • kinetix
    • Thread
    • client conference gallery meeting speaker speaker view view web web meeting webclient
    • Replies: 0
    • Forum: Web Client

  8. Compability to Linux Clients

    Hello I wanted to ask to what exent the usage of the 3CX is compatible with Linux on Client Side usage.

  9. Solved Windows Client update blocked by applocker because it's "file hash" signed instead of "Publisher" signed

    When client is updated the .exe needs to be manually allowed in the windows applocker policy to be allowed to run. This because it is being signed as file hash instead of as publisher. Can this be resolved to allow an easier rollout of updates. Thx.
    • Nico.PL
    • Thread
    • applocker client file hash publisher
    • Replies: 5
    • Forum: Web Client

  10. Download the Mac App ABSENT from the website

    Yesterday and over the last 3-4 weeks I could download Client for Mac computer, today the link is absent from the website https://www.3cx.com/user-manual/ Does anyone know if support for MAC has been pulled/stopped?

  11. 3CX Windows Client - no ringtone sound for several users

    Hello I have a strange issue with some of 3CX clients on my machines. Users are not receiving ringtone sounds when an inbound call is being sent to them. The strange thing is that it is totally random - no ringtone can happen to all calls a user receives for one day , and suddenly everything is...
  12. BertSP

    Calling a different number then i want in Android client

    Hello all, i have a question: i did reinstall the latest Android client and have a problem now. The client makes normal connection with 3CX (latest version) but when i make a call (200 example) the client calls a different number (always 3292255 ). When i look at the client i see it tries to...
    • BertSP
    • Thread
    • android calling problem client
    • Replies: 8
    • Forum: Android
  13. Justin Estruch

    3cx iOS and Android Client Slow PUSH

    Hi, I'm wondering if this is normal behavior or if maybe there is a way to make this better on my PBXs. Anyways, I've noticed that whether or not I am using the iOS client or Android client, when my extension or any other extension that I've tested receives a call it takes about 3 rings to...

  14. Android - Sound issue

    Hello everyone, I've installed and configured a 3cx instance, some extentions are registered. But I've an issue with my phone OnePlus 6 and 3cx client 15.5.346 when I click on ignore Push and then reopen the app and try to make a call to an external number sometimes I hear nothing and sometimes...

  15. Wrong Number Dialed Using Windows Client

    I have a client who has one user that has an issue when dialing using the 3CX client. When she dials using a 3CX client phone book entry or a BLF button on the BLF panel, will randomly dials 803, which is an all page. It does this randomly on different address book entries. It may happen one...

  16. 3CX v15.5 Salesforce client side integration

    Hi, We have couple issues with server side integration (no new tab open when calls receive, only click to link from web client, if unknown number, need to create new account, no link with pre-filled number as it was on client side integration) The new build v.16 will be available till the end...

  17. 3cx Client Plugin Design and Language

    Hi, is there a way to get the current theme and language of the Windows phone Client so that we can adapt the UI of the Plugin accordingly? Also it will be valuable if the current Hotkey configuration could be fetched. I did not see any suitable Methods in the MyPhonePlugins class. Thank you...
    • Steve G.
    • Thread
    • client language plugin theme
    • Replies: 1
    • Forum: Other

  18. Dialpad for Softclient during Calls # Cannot only use

    Hello, when calling a number via 3CXPhone for Windows, the dialpad can't be accessed anymore. Meaning we can't set up any customer environment without phones, since dtmf is required when calling most callcenters and even when entering a 3CX conference. When is this feature going to be added...
    • ittogo
    • Thread
    • 3cx client conference dialpad for phone windows
    • Replies: 1
    • Forum: Server

  19. CTI Mode Transfer call Snom D345

    Hello together Here I have a question, because somethings seems not to work the right way, or maybe I'm missing something. We got a computer we installed the 3cx Windows Client on it, and made a sucessfull deyployment via Mail. We change it to CTI Mode because the user has a Snom D345 as IP...

  20. Feature: Hotdesking with Snom Phones, operable through CTI-Client

    The very most of our customers use the 3CX CTI-Client. The very most of our customers use Snom IP-Phones. Non of these customers is able to use Hotdesking. The reason for this is following: When dialing a number through CTI-Client, the Client first simulates the press of the first line key on...
    • ittogo
    • Thread
    • client cti hotdesking snom
    • Replies: 0
    • Forum: Server
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