client

  1. Configuring BLF in OSX Client

    Hello, Does anyone have any information about future integration of the BLF configuration feature on the OSX client (as it is already possible on the Windows client with a 3CX Pro license)? Thank you. :)
    • easylia
    • Thread
    • blf client osx
    • Replies: 2
    • Forum: Windows

  2. Status of called extension on phone screen / 3cx client

    Hello, It would be nice if you could see the status of the person you are calling. So far you can't call anyone and see what status they have, not on the Phone screen nor the 3cx Client. It would be extremely helpful to have this information when calling someone to get information if the person...
    • DevSepp
    • Thread
    • 3cx client phone screen status
    • Replies: 0
    • Forum: Server

  3. 3CX Client to open phone numbers from web pages.

    Hello. Background: We have several 3CX servers on separate sites in our production environment. All of those except 1 are V15.5 PRO the one that is different is a V15.5 Standard Annual version. The Question: Alright,sooo the question is - in all of our sites with PRO version client PC's (Win...

  4. [3CX App] - Firewall rules

    Goodmrning guys, I have a slight problem I need to figure out... I have everything working with my 3CX instance (15.5) even stuff that I genuinelly thought not possible... We have the need to configure our firewall to protect against access to the PBX and I'm not sure on how to propperly do...

  5. Can we disable IPv6 in mobile app ?

    Hello Community. I am a newbie here evaluating 3CX. I've noticed that the latest 3CX app (15.5.15.388 on iOS 11.4) is using IPv6 while on 3G/LTE connectivity. Seems there is no parameter in settings available to force the app to stick on strict IPv4. Is this per design ? Because it brings...

  6. CTI mode - can't call

    I have a problem in my Company about 3CX Phone for Windows v15.5 in Deskphone (CTI) mode. We can't call to the other users and outside numbers, because when we click "call" button it's not gonna happen. This problem issue for the most part computer and notebook in company, but all hardware gets...
    • maciej.n
    • Thread
    • 3cx 3cx phone for windows can't call client cti cti mode
    • Replies: 9
    • Forum: Web Client

  7. Solved [HELp] - 3CX Android Client

    Good morning, I have a problem performig the previsioning of my 3cx client on android phone... I'm using 3CX 15.5 and the latest client on my Samsung S8+. I'm worried my firewall is the reason... the client keeps saying "the PBX cloud cannot be reached. Timeout of connection" when I scan the...

  8. Android Client showing that PBX is too old

    Hi, I installed the Android Client and since I provisioned it using the mail I get the following message: "We have detected an old and unsupported version of 3CX Phone System. This client will not run correctly with this version and will stop working all together on 1/1/2018. Please contact...
    • fabiancrmaddon
    • Thread
    • 15.5 3cx 3cx phone client android client issue pbx version 12
    • Replies: 7
    • Forum: Android

  9. Lower Volume when Windows detects communications activity

    Windows has the feature to mute or reduce the volume of other sounds (music and such) during an call (for example via Skype). It would be nice if the 3CX Softphone would also support this function.
    • aGhostDragon
    • Thread
    • client client software soft phone softclient softphone sound volume windows
    • Replies: 12
    • Forum: Server

  10. Solved Install Outlook plugin on standard edition

    As I understand, it should be possible to install the 3CX-Outlook plugin on a standard license by installing: http://downloads.3cx.com/downloads/3CXPlugins15.exe Unfortunately this will not install the vsto files required for Outlook. On a pro license the files are downloaded the first time the...

  11. Android 3CX App don't receive call if not Running

    Hello, I see if the 3cx Andoid client is reduced (running, but reduced), the app don't receive call or notification ! In that case, the 3cx android client is not usable as a softphone... Maybe having something wrong in push notification ? Best Regards Vincent
    • IT_VBO
    • Thread
    • android client softphone
    • Replies: 9
    • Forum: Android

  12. 407 vs. 401 challenge

    Hello, I noticed that 3CX defaults to the 407 (proxy) authentication challenge, even in those cases where 401 (web) can be used. Is there a way to configure this i.e. change the authentication challenge method for SIP clients registering to the 3CX SIP Server? Thx.

  13. connect 3cx client to multiple 3cx instances at the same time

    It should be possible connecting a 3cx client (windows/ios/android...) to multiple 3cx instances at the same time and have them active for incoming calls (also with status updates). When you make an outgoing call you should be able to select the outgoing account like in any other major sip...
    • ITW
    • Thread
    • android client ios softphone windows
    • Replies: 26
    • Forum: Server

  14. Solved This client is not compatible with the current version of 3CX Phone System Error

    I have done a 3CX V15.5 Install on Windows Server 2012 R2. The server is running on a VMWare VM. The install is successful. Whoever I am experiencing an issue when provisioning clients. All user machines are running Windows 7. I downloaded the client from the link provided in the provisioning...
    • Mwamba
    • Thread
    • 3cx phone client windows
    • Replies: 3
    • Forum: Web Client

  15. 3cx client freezes when attempting to transfer calls

    Hello Everyone, Our Receptionist has been having an issue occur about 1-3 times a week where when she goes to transfer a call in the Receptionist Switchboard the 3cx client will freeze, and wont let her do anything but hang up the call. She can then close the client and relaunch it and it will...

  16. Disable incoming call popup

    Is there a way to prevent the client from popping up a notification on incoming calls? I'm building a custom application to integrate with our information system. It will have notifications with more detail (such as contact name, date of last contact, active jobs and orders etc.) so I don't...
    • Big Tyre
    • Thread
    • calls client disable notifications prevent
    • Replies: 0
    • Forum: Web Client
  17. Andrew Barr

    Import local contacts via csv

    Hi all, We are just about to move from our old Avaya system to 3CX and one of our users has about 300+ speed dials in his Avaya app. We have exported them out to a .csv file and I am trying to find a way of importing these in as local contacts to the 3CX Client. Looking through the user...
    • Andrew Barr
    • Thread
    • client contacts csv format import phonebook solved
    • Replies: 2
    • Forum: Windows
  18. that1guy

    3cx Client wont update

    Greetings, I am running into a problem with one of my clients. When they attempt to update 3cx client for windows, they receive the attached message and are unable to complete the update. We discovered if we stop the antivirus service before updating the client, the update installs like...

  19. Newbie Issues Question(s)

    Hello All, Firstly I'm sorry if I've overlooked any obvious answers, I've managed to find a number of posts and links but still having no look with the setup of my first trail PBX with 3CX using their hosted solution. So here's my issues and what I've tried: Email: I'm using my gmail account...

  20. Hearing OnHold music after making a call with Client as Deskphone (CTI)

    When I make a call from the Deskphone to my mobile , then I hear a normal ring tone. But when I call the same mobile from my Windows Client , I pick up my Deskphone, ....and then I hear the OnHold.wav music on my Deskphone....(my mobile is ringing)...strange....I want to hear ring tone , I want...
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