digital receptionist

  1. Is there a way to check if users have recorded their "self identification message"

    it is my understanding that in order for the digital receptionist to be able to find persons in the company directory using their last name, the users needed to at minimum record their "self identification message" in their voicemail box options. So a user will not be in the company directory...

  2. Digital receptionist wellcome message lost

    My 3cx switchboard will go into production in a few days. I accidentally discovered that the welcome message was lost and I had to reload it again. More generally, whenever new set prompts are published (in Italian and in English) those present are no longer active and I have to update with...

  3. IVR / Digital Receptionist Statistics Report

    Hi Please could a report be created so that statistics can be shown for IVR's - i.e how many calls made to an IVR and which options were selected Thanks
    • AnthonyH
    • Thread
    • digital receptionist ivr report statistics
    • Replies: 6
    • Forum: Server
  4. davidbr117

    Digital Receptionist-how to change external number on set days

    Hi wondering if anyone can help me ATM I have a digital receptinist set to out of hours, so when someone calls out off hours, they get a voice prompt and press option 1, then it connects to a dummy exstension whitch is forwarded to my mobile my question is,is it possible for example if they...
    • davidbr117
    • Thread
    • different digital receptionist digital receptionist set days for digital receptionist
    • Replies: 4
    • Forum: Phone System / PBX
  5. dredd0606

    Digital Receptionist Announcements

    Hi Guys, I'm trying to find a way to do announcements as separate recordings in the 3CX digital receptionist. In other soft-pbxs, you can actually create a destination called an announcement, that will simply play a recording and then direct the call to another destination (to an extension...
  6. rjm2884

    Digital Receptionist transfer by voice commands?

    Does anyone know if it's possible to use the digital receptionist to transfer by voice command? Such as, "say a representative name > Caller: John > transferring your call to > John ".
  7. rjm2884

    Digital Receptionist

    I'm looking for suggestions on where can I create online with text to speech Digital Receptionist wav file? We are not looking to record a person then uploading a wav file.

  8. IVR response by caller

    Hi, Does anyone know a way to show what numbers are pressed in the IVR (digital receptionist) for routing the call? One digital receptionist can call another digital receptionist extension as an option. I would like to see how the call was tracked through the options before ending up at a...
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