hosted by 3cx

  1. Hosted 3cx v18, unable to update to v20

    Hi, yesterday evening i tryied updating our v18 hosted 3cx to v20. Once the update started the service reloaded after around 20 minutes notifying in the events center that the debian os update was successful. The services reloaded at version 18 and then nothing happened. i waited around 40...

  2. Solved Call Processing Scripts in Hosted By 3CX PBXs

    Does anyone know if there are plans to enable call processing scripts on hosted by 3CX PBXs? I saw in update 3 there was going to be access to a store to download call flow apps, will that be available in hosted by 3CX? I read someone say on a forum post they though they heard it was planned...

  3. Solved Yealink Phones Won't Provision Behind SBC

    We have a 3CX PBX hosted by 3CX with an SBC setup onsite. The SBC is successfully joined to the PBX. Its a small office, with only about 8 phones and they are all T46G. When I go into phones -> PNP phones they show up but when I assign one to the extension nothing happens after a reboot, it just...
    • TagleRock
    • Thread
    • hosted by 3cx sbc yealink
    • Replies: 13
    • Forum: Yealink

  4. CDR connection Hosted service

    Hi All, I'm trying to reach the CDR logs when using a hosted by 3cx server. Is there a way to access it? I have also tried an active and passive connection but have not been able to connect to the hosted server. Can anyone shed some light on how I can get this working under a 3cx hosted...

  5. Question with Migrating from Google Compute to 3CX Hosted

    I reviewed the 3CX migration article: https://www.3cx.com/docs/switch-hosted-pbx/ and I just want to check/verify that after step 1, downloading a full backup from the original Google Compute hosted install, I would need to be shut that down before proceeding to step 2, initiating the migration...

  6. Voip.msTrunks Keep Disconnecting/Reconnecting

    As referenced here: https://www.3cx.com/community/threads/3cx-v18-trunk-keeps-disconnecting-telnyx.127155/post-605319 We're running 1ea VoIP.ms, Telnyx and Flowroute. The outages usually last between 2 and 10 minutes, at least according to the software - to the best of my knowledge they...
    • SethTalley
    • Thread
    • hosted by 3cx trunk issue
    • Replies: 34
    • Forum: US

  7. Hosted 3CX Upgrade to V20

    I am a Hosted by 3CX customer running V18 9. I am confused on how to proceed. I am getting emails from 3CX reminding me to upgrade. An email exchange I had directly with 3CX said "You have to update the system manually from v18 to v20." However the official 3CX upgrade posting says "If your 3CX...

  8. Yealink T48U USB Port

    Hi All, After a security audit, we've been asked to turn off the USB ports on our 100+ Yealink T48U ports. I'd normally do this through a Template, but this customer is on a 3CX hosted solution. What are my options here? Best, Leigh
    • LeighHarrison
    • Thread
    • audit hosted by 3cx security usb yealink
    • Replies: 3
    • Forum: Yealink

  9. FXO gateway with "hosted by 3CX"

    Hi. Looking for a way to add an fxo on a v20 instance, I was searching for a way to do it and found in a forum post that: Is that means that we cannot use a Grandstream GXW4104 FXO with a v18 or a v20 installation hosted by 3CX, or that you have to do those 2 things only if you are not hosted...

  10. Multiple hosted systems going offline/online for 30 minutes +

    5 3CX hosted v.18 systems started sending alerts "Trunk SBC 'Yealink T54W" is down, then a minute later it's up, now multiply by 100 sets every minute! This started about 45 minutes ago. When on the management console, some pages couldn't be displayed. What's going on?

  11. Console Restrictions on a hosted instance

    I have a client who had a self-hosted 3CX instance, on which we set up console restrictions for their IP and my office IP for support / admin. They decided that they wanted to move from an premise server to a fully hosted by 3CX server. This all went fine, everything good...but today I have...
  12. eholloway

    Twilio Voice IP migration

    Hello all! We have been getting emails from Twilio about the upcoming migration. I don't believe we will need to do anything on our end but just wanting to make sure 100%. If we are on a hosted system with 3CX will we need to: Add 168.86.128.0/18 to your firewall rules. Enable UDP from these...
    • eholloway
    • Thread
    • hosted by 3cx twilio
    • Replies: 2
    • Forum: US
  13. jason-manning

    Phone server and phones wrong time

    Hello, My Hosted server is set to -6 US Central Time. But, our phones ring outside of our allotted times for the week. For example, 8:00 AM is when we start and the schedule is set to go to our main digital receptionist. Though if someone calls at say 7:00 AM the call goes through and not to...

  14. Add Hosted by 3CX or stay with Amazon Lightsail?

    We now wish to upgrade to the Enterprise license and have a few questions before continuing. We must answer if we wish to "Add Hosted by 3CX." 1. Amazon Lightsail has been good, and the cost is steadily low. What would be the benefits of 3CX Hosted? 2. Since we are always searching for ways to...

  15. Call out rings once then cuts off - Voicehost UK

    I have a trunk configured with Voicehost in the UK. Calls in are fine but when I try to call out it rings once and drops. This is for all extensions.
    • fincomp1
    • Thread
    • hosted by 3cx
    • Replies: 3
    • Forum: SMB

  16. connect scs bus doorphone to cloud 3CX

    Good evening everyone I have a customer who just switched to hosted by 3CX PBX with few IP phones and an SBC software Now I got told that with the old on-prem PBX they could open the door from the phones with a combination of keys. I checked with the electrician and apparently the interface of...

  17. 3CX hosted with Standard 4SC License

    I just want to be clear, is it possible to stay on the standard 4SC license and just pay for 3CX hosting?
  18. ThatChap

    Solved Flowroute 403 Blacklist Error

    I'm in the process of setting up a 3CX hosted test system for our future phone system using Flowroute. I believe I have what I need configured, except for outbound calls. Anytime I make an outbound test call from the PBX to my US Verizon mobile phone, I get the following error email: Within...
    • ThatChap
    • Thread
    • flowroute hosted by 3cx
    • Replies: 16
    • Forum: US
  19. GML

    Solved Login access denied but nothing in ip blacklist - 3CX Hosted Instance

    Hello all, We have a user who is unable to log in with any user account from their office and gets the following error: We can log in from another site or by using a vpn so we know its an ip blocking issue, however when we log in it shows no denies at all in the blacklist: We've rebooted the...
    • GML
    • Thread
    • blacklist whitelist hosted by 3cx
    • Replies: 2
    • Forum: Phone System / PBX

  20. Hosted Instance

    Hi, I have stopped the dedicated hosted instance 4SC from the partner portal for a while. But i need to start the instance again Now when i tried to on the instance but it shows the some error. If my instance is remaining stop then FQDN releasing within 10 days and i have to active my instance...
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