htek

  1. Htek UC923 ip phone firmware downgrade issues

    Hello, I currently am working with a client on an issue with the Htek UC923 IP phone. They are dealing with excessively long dialing when dialing out or transferring between internal coworkers, sometimes in excess of 10 seconds. I have tried to downgrade the firmware to a recommended .ROM file...

  2. 3CX custom template for HTEK UC924 won't load more than 23 extensions.

    Hello, We have one 3CX installation where we have to use templates. When editing this template all the settings are working except of the BLF key 24 and 25. I have updated the templates and make a new clean one without any other settings but no luck so far. Is there something i'm missing?

  3. Htek UC802P UPGRADE FIRMWARE FAIL

    I have encountered an issue attempting to upgrade to the latest 3CX distributed firmware for the Htek UC802P https://downloads.3cx.com/downloads/v160/templates/firmwareupdates/htek/fw802.rom Failure occurs when attempting to upgrade from web interface Management/Upgrade/ROM Firmware upgrade...

  4. HTEK UC924 Phone does provision account credentials but no other settings

    Hello! We have an off-site office with 3 HTEK UC924 Phones and 2 of them won't provision language settings or Function Keys settings. Like the title says it does provision account credentials so the phones can receive en make calls. I already set the phones back to factory default but this...

  5. HTEK / STUN Provisioning not working

    Hi all, I have a remote site who wants to try 3CX. I claimed we could ship-drop directly to the remote site without having to land the phones to our office first for configuration. Well.. One phone landed on my desk. And I just wanted to demo this for concept of proof to my coworkers. My...

  6. Htek 923 firmware

    Hello, With the Htek 923, I am unable to change the ringtones with 2.0.4.4.50 but once I update to 20.0.4.4.52 I can change them. The only downside is that .52 is not supported in the 3CX management console. The phones appear to be functioning fine, but I'm worried that errors may start...

  7. Provision HTEK UC930

    I have tried to provision the Phone manually using STUN but it doesn't seem to be pushing any file to the phone. I also get no prompt to login. The phone was booted and updates its firmware but doesn't show in the management console under phones. So I followed the manual config settings and...

  8. Support of HTEK UC912

    Hello, I wonder if 3CX will support new HTEK model UC912 Regards, Saulius Balciunas
  9. pmterp

    Htek UC924 and 926 no ringback during blind transfer via DSS

    Hello, We have some Htek's that are set to Blind Transfer via the DSS key. When the user presses the DSS key to initiate a blind transfer, the caller only hears dead air while they wait for the other party to answer. However, if the transfer is initiated by pressing the Transfer key, the MOH is...
  10. daneke

    Solved Blind Transfer changed each night

    I have a yealink 48G and some Htek 862 phones all up to date. Inside the webpage for each phone I can set transfers to be blind, but each morning they're back to being attended. How can I keep this setting permanent or is there another place to make them blind when pushing a BLF button? Thanks
  11. daneke

    Htek 862

    I have a new 3CX Linux and setup Windows clients, Android, IOS, and Yealink T48P and Cisco legacy with no problems. I just bought 12 of these phones. I unboxed and upgraded the firmware to the current version. The phones appeared in my management console. I provisioned them and they ring and...
    • daneke
    • Thread
    • extensions htek htek uc862 phones provisioning problem uc862
    • Replies: 1
    • Forum: Phone System / PBX

  12. BLFs on Htek 92X and V15sp4 Linux

    Has anyone else had any issues with Htek 920 series? I've got a 926 and 924 both on the latest firmware exhibiting the same issues. They provision via STUN and over SBC fine, register successfully and incoming and outgoing calls operate fine. None of my BLFs light up (SP1, SP2, SP3, and 2 Ext...

  13. Htek UC924 Ring Tones

    I might be missing something simple here, but I can not seem to change the ring tone for the Htek UC924. I copied and modified the auto provisioning script, and I see the changes I made to the auto provisioning script referenced in the phones web interface, but the ring tone is not changing with...
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