template

  1. It is impossible to edit/save a template after updating to Version 20.0 Update 8 (Build 1121 Release)

    Good afternoon. I’ll try to explain our problem as clearly as possible. Could this be a bug in 3cx version ? Prod server: Version 20.0 Update 8 (Build 1121 Release) Test server: Version 20.0 Update 9 (Build 670 Alpha) It all started because we’re unable to manage the phones after upgrade...
  2. earto

    Phone Template with no MAC address

    QUESTION: Is there a parameter in custom templates to bypass the 3CX requirement to enter a MAC address? After building a custom template, I have Mitel SIP-DECT phones deploying nicely but 3CX requires a MAC address for each phone. Instead of having to enter a unique "dummy" MAC address each...
    • earto
    • Thread
    • custom device template
    • Replies: 4
    • Forum: SMB

  3. Unsupported 3CX Hosted Using Custom Template for Call Coverage Buttons

    I am trying to configure a custom template for a hosted 3CX install, v20 U7, all phones are behind an SBC in the office. There is a receptionist using a Yealink SIP-T46S phone and I am trying to create a custom template, now that they work with hosted 3CX, to configure BLFs for 3 users on their...
  4. KMorley

    Fanvil Phone template has a typo...

    I've spent a lot of time recently on the standard V20 template for Fanvil phones. I found a typo and just wanted to report it. Line 3285: <CID_Prioiry>1</CID_Prioiry> I think it's supposed to be "CID_Priority".
    • KMorley
    • Thread
    • fanvil template typo
    • Replies: 0
    • Forum: Fanvil

  5. Remap Sidekey

    Hi, I have several Fanvil phones. Sidekey 2 & 3 are usually mapped to SP1 Line. I can go into the phone GUI and add SP2 as a different trunk, and set it up as Sidekey 4. When the phone reprovisions/updates Sidekey 4 is overwritten. How can I modify the template for this phone so Sidekey 4 SP2...

  6. Disable Volume Keys

    I was wondering if there was a way to block the actions of the volume up, down and mute buttons to prevent users from leaving the phone on mute all day. I have read the best bet for this would be best done by a custom template. However, I cannot find which section the parameter should go, or...

  7. Conference Email Template Not Working Completely

    Hello everyone. I am noticing that the template used to generate the .ics file is not working correctly. When it generates it based on my limited knowledge of HTML it would seem that its supposed to bold the text of certain parts such as "Joining Info:" and that its supposed to put a hyperlink...

  8. Solved Pipedrive CRM Integration Template missing

    Hi there, I've accidentally deleted the Pipedrive-template in the integartion settings. Is there a way to add it back in? I alreday restored an older 3cx backup but it didn't solve the problem. Thanks in advance for any help. System: Version 20.0 Update 1 (Build 731 Release)
    • Doomiix
    • Thread
    • crm pipedrive template
    • Replies: 4
    • Forum: Other

  9. V20: No %%SIPDOMAIN%% in Email Templates

    In V18 the subject in the email templates (in german) is: "Versuch eines Anrufs in ein gesperrtes Land – %%SIPDOMAIN%%" In V20 the subject in the email templates is: "%%GROUPNAME%%: A call has been placed to a blocked country code" If a client / partner supports several 3CXs, she/he doesn't...
    • 3cxjan
    • Thread
    • email template v20
    • Replies: 0
    • Forum: Server

  10. SIP Transport in Provisioning Template

    I'm trying to work out how to specify the SIP transport in Fanvil provisioning templates... Anyone have any idea what it'll be? I've managed to sort it for Yealink desk phones and DECT, but can't work out what the XML needs to be for Fanvil. I expect it will be in the <SIP_CONFIG_MODULE>...
    • RossMarlow
    • Thread
    • fanvil provisioning template
    • Replies: 3
    • Forum: Fanvil
  11. KMorley

    How to copy and customize a phone template?

    We are running V20 Hosted with Snom D785 phones and need to customize templates to add proprietary features supported by SNOM that are not available in the 3CX admin console. I am trying to follow the documentation: https://www.3cx.com/docs/custom-ip-phone-templates/, but it appears those...

  12. No Languages in Templates

    Hello, we just upgraded to the newest release and we noticed that there is no longer a language section for our templates. This means we cannot add or create new templates. Does anyone else have this problem?
  13. ArneDery

    D862 disable BLF keys autohide on incomming call

    Hi, when there is an active call on a snom D862, then the BLF keys autohide. This is not always wanted as you can quickly transfer by use of these BLF keys. We've found an option in the menu of the device to disable the auto hide: settings - preferences - programmable keys - programmable...
    • ArneDery
    • Thread
    • blf buttons snom 862 template
    • Replies: 1
    • Forum: Snom

  14. Recording call in ZOHO template

    Hello, There is a new feature in ZOHO CRM, it is now available to add recording calls in calls informations. It would have been good to modify the template with ZOHO for adding this feature and choose yes or no in the 3CX CRM template. Thank you,
    • Mirgon
    • Thread
    • record call template zoho crm
    • Replies: 0
    • Forum: Server

  15. T33G Handset default volume Template

    Hi, I have been looking through the default template for T33G and have been unable to find a command for the hands-free volume within it. I have found on documentation, and when applying this manually that the voice.handfree.spk_vol = 15 is what I am looking for, however, when copying the...

  16. How to edit content to conference.ics

    Hello, like in https://www.3cx.com/community/threads/changes-in-the-conference-ics.76789/ described, if figured out, that we have a problem with the generated .ics files too. The DESCRIPTION field in the .ics is always just one sentence "Click this link to join the meeting: https://...Yn2VQa"...

  17. Timezone problem on Yealink phones when +1:00 Swiss (Bern) is set

    Hello, We encountered DST problems on some phones recently. When 3CX timezone is set to "+1:00 Swiss (Bern)" (in the settings / Language & Office Hours Settings ) -> yealink phones are not provisioned correctly :( It takes the wrong location -> Namibia(Windhoek) (see bellow) We had to choose...

  18. Provisioning Using Templates - Snom

    I have been implementing 3CX largely without using Templates, but I have a rather large install that I am going to convert from a different phone system to 3CX. To do this I wanted to prepare a new template and add the phone using that template. The problem I am having is the understanding of...

  19. Default Install of V18 (Debian ISO) - Welcome Email Template Contains Error

    Hi All, We have a client with a default install of V18.0 with Update 5 using the latest Debian ISO, where there appears to be an 'error' in the 'Welcome Email' template. We are as sure as we can be, that nobody has made any changes (yet), but if we go to: Settings - System - Email - Email...

  20. Solved Welcome email template after an upgrade from v16 to v18

    Hello everyone, I've upgraded our telephone system from version 16 to v18 and I noticed that the welcome email template contains information for v16. For example, the link to download the Windows app refers to the old v16 softphone...
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