windows client

  1. Add the ability to control current call using the web client not just the dialler

    Currently 3cx seems to have the web client and dialler window. The webclient works great to see the status of extensions and search etc. However you can't use it when you are on a call. If you are on an active call the only way to transfer is to search the extension by name or number in the...
  2. MikkelAnd

    Oneway audio - also on internal calls

    Hi, Struggling a bit with a setup which has quite few occurences where audio is one way. I don't have the full picture yet, but i *appears* to be happening on both internal and external calls. 3CX Version: Enterprise Annual 18.0 (Build 461) Server OS: Debian 9 Location: On Premises Windows 10...
  3. kinetix

    Would like to see RECEPTIONIST VIEW from the Windows Client built into the WEB CLIENT

    Would like to see RECEPTIONIST VIEW from the current Windows Client built into the WEB CLIENT. If/when the 3CX Windows Client not longer functions, this is functionality that will be missed. This is valuable for customers that have a large number of extensions. We have a few customers that...
  4. Solved Open URL in de background

    Hi, I'm trying to use the intergration to open a URL with variables. The URL opens correctly, but is there a possibility to open the URL in the background? I tried to use the Windows Client to run a script, but then the variable %CallerNumber% does not work.
  5. Auto Pause Call Recording When Client Opens Specified Web Page

    Hi Does anyone know if it is possible to have Call recording pause/stop when a user opens a web page. Currently have an Avaya Contact Centre system which will pause call recording when the user opens a web page to take payments using card details over the phone. The user has to be running...
  6. 3CX Windows Client alternatives

    Hi All, We are looking at alternate software / app that can replace our 3CX Windows Client. This is due to issues we are having with the Windows based clients. Do you know if there is any software / app that supports 3cx? eg: Bria Thanks in advance. Boniface Fernando
  7. Private Phonebook showing name

    Hello. As already mentioned in this thread, when a contact is added to the private phonebook, the displayed information when being called doesn't make sense. Its Caller Clip:Inbound Route:Contact Name What you actually expect to see is the Contact Name first. This only occurs in the private...
  8. dvml

    Spaces in phone number included as %20 in Windows client

    Hi, We notice that, when using the Windows 10 Search feature when looking for contacts, when the contact has a space included in its phone number, a %20 is included in the number when clicking the contact and making the call from the 3CX Windows Client from there. So for example, the number +32...
  9. 3CX Call Recording Restrictions

    Currently we have a PRO license and we noticed some recordings did not match the length of the call. I noticed that from the Windows client agents can disable recordings or enable recordings, which I thought was an ENT license feature. How can I ensure that agents cannot disable call recordings...
  10. Windows client does not respond to custom plugin

    We have made a custom plugin for the windows client to call a number from another application. We are running the 3CX client version 15.5.12227.5 and use a Pro license. The problem is that when the 3CX client is already open, it does not respond to the request from the application to call the...
  11. Outbound calls won't complete from 3CX client for windows or Yealink T58A

    Hello everyone I am having issues making outbound calls from a Yealink T58a that is connected to the phone system via STUN and the 3CX Windows client. Both devices are registered to the same extension. The PBX is hosted with Google. I have no issues receiving calls to either and can...
  12. Problems and questions to 3cx Windows client

    Hi I work with Windows 10, 1803. As we have an own CTI application that shows the caller name and make some protocol entries for incoming calls, we need a working TAPI driver. As the in the 3cx Windows client included Tapi driver don’t seems to work correct with Snom (d345), we have bought and...
  13. Parameters of windows client .exe

    Hello, I would like to a) use calling links like tel://phonenumber or tel://+49732412345678 b) use other programs to tell 3cx windows client to call a number to be called on the deskphone (not in the softclient). For using the links, I have already registered the tel:/// protocol in windows to...
  14. Windows Client SSL

    Hi All, Bit of help needed! Background setup - 3CX hosted extenrally, internal site has a VPN site to site and works fine. I have tried to implement SSIP which works great with the cert no issues. The issue i am having is that i have a remote handset setup via STUN which registers on 5061 no...
  15. Featurerequest for 3cx clients Windows/Mobiles

    Hello all 3cx Users Here I wan't to create a Thread to get all the Problems together that we're having with the mobile apps 3cx on iPhone and Android. I don't want to speak about problems with some sorts of phone that normaly are working, the aim is to get a list with needed functions that...
  16. Featurerequest for 3cx clients

    Hello all 3cx Users Here I wan't to create a Thread to get all the Problems together that we're having with the mobile apps 3cx on iPhone and Android. I don't want to speak about problems with some sorts of phone that normaly are working, the aim is to get a list with needed functions that...
  17. 3CXPhone for Windows 15.5 - Not displaying address book or call history

    Hi All, I am really struggling with an issue with the 3CXPhone for Windows (v15.5.10795.4). We use 3CX for our company internally and provide the service to our clients. The issue I am having is with my own installation on my laptop (had to be!). My Windows client does log into the phone...
  18. Low Call Volume - 3CX V15.5 on Server 2016 - Windows Softphones

    Thanks in advance for any help\suggestions! Issue: The incoming call audio from both internal and external calls is much lower than the audio from other applications running on client computers. External call participants can hear those of us using the 3CX client without issue, however, it is...
  19. Disabling 3CX client at startup - RDS

    Hello, I have 3CX windows client installed on a Server 2012 R2 RDS. I have some users who use it, some who don't. How can I disable for some users? Thanks. Jason
  20. 3CX Windows Client

    I have ran into this for a second time now and do not have a solution. I have two end users who require the 3CX Windows Client on their PCs. When I push out the welcome email to them with the attachment to download the Windows Client, it does not allow the attachment to be ran to configure the...