Currently 3cx seems to have the web client and dialler window. The webclient works great to see the status of extensions and search etc. However you can't use it when you are on a call. If you are on an active call the only way to transfer is to search the extension by name or number in the...
Hi,
Struggling a bit with a setup which has quite few occurences where audio is one way. I don't have the full picture yet, but i *appears* to be happening on both internal and external calls.
3CX Version: Enterprise Annual 18.0 (Build 461)
Server OS: Debian 9
Location: On Premises
Windows 10...
Would like to see RECEPTIONIST VIEW from the current Windows Client built into the WEB CLIENT. If/when the 3CX Windows Client not longer functions, this is functionality that will be missed.
This is valuable for customers that have a large number of extensions. We have a few customers that...
Hi,
I'm trying to use the intergration to open a URL with variables. The URL opens correctly, but is there a possibility to open the URL in the background?
I tried to use the Windows Client to run a script, but then the variable %CallerNumber% does not work.
Hi
Does anyone know if it is possible to have Call recording pause/stop when a user opens a web page.
Currently have an Avaya Contact Centre system which will pause call recording when the user opens a web page to take payments using card details over the phone. The user has to be running...
Hi All,
We are looking at alternate software / app that can replace our 3CX Windows Client. This is due to issues we are having with the Windows based clients.
Do you know if there is any software / app that supports 3cx? eg: Bria
Thanks in advance.
Boniface Fernando
Hello.
As already mentioned in this thread, when a contact is added to the private phonebook, the displayed information when being called doesn't make sense.
Its Caller Clip:Inbound Route:Contact Name
What you actually expect to see is the Contact Name first.
This only occurs in the private...
Hi,
We notice that, when using the Windows 10 Search feature when looking for contacts, when the contact has a space included in its phone number, a %20 is included in the number when clicking the contact and making the call from the 3CX Windows Client from there.
So for example, the number +32...
Currently we have a PRO license and we noticed some recordings did not match the length of the call. I noticed that from the Windows client agents can disable recordings or enable recordings, which I thought was an ENT license feature. How can I ensure that agents cannot disable call recordings...
We have made a custom plugin for the windows client to call a number from another application.
We are running the 3CX client version 15.5.12227.5 and use a Pro license.
The problem is that when the 3CX client is already open, it does not respond to the request from the application to call the...
Hello everyone
I am having issues making outbound calls from a Yealink T58a that is connected to the phone system via STUN and the 3CX Windows client. Both devices are registered to the same extension. The PBX is hosted with Google.
I have no issues receiving calls to either and can...
Hi
I work with Windows 10, 1803.
As we have an own CTI application that shows the caller name and make some protocol entries for incoming calls, we need a working TAPI driver.
As the in the 3cx Windows client included Tapi driver don’t seems to work correct with Snom (d345), we have bought and...
Hello,
I would like to
a) use calling links like tel://phonenumber or tel://+49732412345678
b) use other programs to tell 3cx windows client to call a number
to be called on the deskphone (not in the softclient).
For using the links, I have already registered the tel:/// protocol in windows to...
Hi All,
Bit of help needed!
Background setup - 3CX hosted extenrally, internal site has a VPN site to site and works fine. I have tried to implement SSIP which works great with the cert no issues.
The issue i am having is that i have a remote handset setup via STUN which registers on 5061 no...
Hello all 3cx Users
Here I wan't to create a Thread to get all the Problems together that we're having with the mobile apps 3cx on iPhone and Android. I don't want to speak about problems with some sorts of phone that normaly are working, the aim is to get a list with needed functions that...
Hello all 3cx Users
Here I wan't to create a Thread to get all the Problems together that we're having with the mobile apps 3cx on iPhone and Android. I don't want to speak about problems with some sorts of phone that normaly are working, the aim is to get a list with needed functions that...
Hi All,
I am really struggling with an issue with the 3CXPhone for Windows (v15.5.10795.4). We use 3CX for our company internally and provide the service to our clients. The issue I am having is with my own installation on my laptop (had to be!).
My Windows client does log into the phone...
Thanks in advance for any help\suggestions!
Issue: The incoming call audio from both internal and external calls is much lower than the audio from other applications running on client computers. External call participants can hear those of us using the 3CX client without issue, however, it is...
Hello,
I have 3CX windows client installed on a Server 2012 R2 RDS. I have some users who use it, some who don't. How can I disable for some users?
Thanks.
Jason
I have ran into this for a second time now and do not have a solution. I have two end users who require the 3CX Windows Client on their PCs. When I push out the welcome email to them with the attachment to download the Windows Client, it does not allow the attachment to be ran to configure the...