- Joined
- Jul 9, 2024
- Messages
- 6
- Reaction score
- 1
Hello. We have several questions regarding the Maximum Extension Policy enforcement.
We manage a 3cx system (with active license purchased before the announcement) that is over the max extension limit per the number of simultaneous calls.
The license will expire in April 2027.
Given the above, we would like to clarify the following points:
1. Is there an official date when the limit will be enforced?
2. What restrictions will apply to the 3cx server after the policy comes into effect (apart from the inability to create support tickets)?
3. Will outbound and inbound calls stop working?
4. Will extensions above the limit be disabled or deleted?
5. Will we still be able to create additional extensions before the active license expires?
6. When the current license expires, what restrictions can we expect during the process of license renewal?
We would be glad to receive an official response from a member of the 3cx team.
We manage a 3cx system (with active license purchased before the announcement) that is over the max extension limit per the number of simultaneous calls.
The license will expire in April 2027.
Given the above, we would like to clarify the following points:
1. Is there an official date when the limit will be enforced?
2. What restrictions will apply to the 3cx server after the policy comes into effect (apart from the inability to create support tickets)?
3. Will outbound and inbound calls stop working?
4. Will extensions above the limit be disabled or deleted?
5. Will we still be able to create additional extensions before the active license expires?
6. When the current license expires, what restrictions can we expect during the process of license renewal?
We would be glad to receive an official response from a member of the 3cx team.