Chrome Extension issues

[Andy Veal]

Hello,

Multiple times per day my users:
-Cannot answer calls
-Cannot make outbound calls
-Cannot click to call despite this being activated.

A quick and dirty way they have been resolving this issue is to access the chrome extension options and untick and then re-tick the boxes.
This was a once a day/once every other day issue but is now happening multiple times per day.

We are on v16 PBX
chrome 87.0.4280
The extension also has no option to update.

Any ideas?

 

[JohnS_3CX]

Let's merge this issue with this one here then, you can post about your issues on this thread:

https://www.3cx.com/community/threa...or-the-3cx-webclient.76782/page-2#post-356269