Implemented Corporate Logo Customizations - DONE

[alhambra-eidos]

It could be a good attractive thing for final costumers has the possibility to add Corporate logos in areas such a 3CXPhone Windows, Android and iOS, and also in Click2Call links over WebRTC.

Just think in a Distributor Salesman in a 3CX Demo with to a costumer of a Company called… for example, Porsche, and saying… “You can publish your Call Center in Internet, free toll for costumers!!!... just clicking in this WebRTC link… that has a GIANT LOGO of 3CX”… No way man… not good…

It doesn´t mean remove 3CX Logos… of course, but availability to add costumer logos in his own PBX and public services, in a preferred location, could be appreciated…. I think…

I let it on your consideration.
Regards,

 

[TBWD]

Re: Corporate Logo Customizations - REJECTED

The 3CX branding will remain in place and we will never consider a white label solution. I see some comments that resellers are our customers not the endusers but i am afraid this is not the case. We are well aware how to market our solution and quite frankly we expect our partners to be ready to promote the 3CX brand.

But, things that are on our radar:

a. Improve notifications and welcome email layout. And yes logo will be much smaller and more focus on the content
b. Line in email templates will be reconsidered
c. Possibility to add logo to web meeting interface
d. In many places 3CX logo will be smaller in line with a image revamp we are planning

Branding in softphone and hardphone will remain as is WITH 3CX logo. Understood that some people don't want this - in that case they will need to go with other solutions, be it a PBX, be it a softphone...

So please stop asking for logo in softphone - never gonna happen. Now lets close the subject please.

I think "Possibility to add logo to web meeting interface" would be nice, however moving the 3CX Logo under a Custom logo with Powered By 3CX, would be keeping the 3CX Branding as well as promoting the Customer as well.
Just a thought!

 

[Kongo]

+1 own company logo / powered by 3CX

Win/Win

 

[Scot Busby]

It looks like this feature is now implemented (under each extension's provisioning menu - where there is a physical IP phone configured), however, it's now an "Enterprise-only" feature. Pro users don't get to update the logo. I recently noticed quite a few of these "advanced" features being labeled as Enterprise-only rather than including in the Pro version.

When we first started with 3CX, the only advantage of Enterprise was you were able to keep an offline backup PBX configured as a failover if your primary hardware failed. Now we seem to be adding what I would consider fairly common features to an enterprise license to force customers to upgrade or not have those features available.

 

[TBWD]

It looks like this feature is now implemented (under each extension's provisioning menu - where there is a physical IP phone configured), however, it's now an "Enterprise-only" feature. Pro users don't get to update the logo. I recently noticed quite a few of these "advanced" features being labeled as Enterprise-only rather than including in the Pro version.

When we first started with 3CX, the only advantage of Enterprise was you were able to keep an offline backup PBX configured as a failover if your primary hardware failed. Now we seem to be adding what I would consider fairly common features to an enterprise license to force customers to upgrade or not have those features available.

I have not seen this as yet, we have 2 Enterprise systems, and there is no such option to upload any logo.

 

[Scot Busby]

I have not seen this as yet, we have 2 Enterprise systems, and there is no such option to upload any logo.

It might be in the current beta.

 

[Nathan Boyd]

It's supposed to be coming out in SP6

 

[cydney]

Yep under the individual extension Phone Provisioning tab. Right after options. EpOnly :'(

 

[Milo Elver]

This needs to be implemented at the Pro level at the very least. I'd venture a guess that a majority of businesses need the Pro features, and not the enterprise features. Every install of 3CX and other PBX systems we've done have started and ended with... "Can we have our logo on our phones?" This is a basic business level feature.. the pro license is the primary business level license.

 

[Marari]

Enterprise only? Seriously?

I can continue replacing the default 3CX logo with the requested company logo in the provisioning directory and not have to create a custom template if that's the only feature that a client wants out of the Enterprise feature-set.

Would be nice if you put that feature in PRO, but whatever.

 

[[email protected]]

This feature needs to be added to the Pro and higher feature set. This functionality is expected from a "Professional" grade system.