Solved How to mute incoming calls from the SIM card when I'm in a conversation on the 3CX app?

[Arthur.b]

Hi,

It's all in the title!
I am looking for a solution to prevent incoming calls from my SIM card when I am in a conversation on the 3CX application.
It's quite annoying to have a ringtone during a conversation.

 

[paulodagraca]

Hello Arthur.b,

Please fill in the details, for it to make sense.
How is the 3CX setup? Hosted own FQDN, software version.
Type of device used iPHone/Android Firmware version, software version OS version whatever you can find on details matter.

Paulo

 

[ThomB_3CX]

Make sure Telecom API is enabled (Settings > Advanced)
If this setting is on, you will just get a subtle beeping sound from your incoming GSM call

 

[Arthur.b]

Hi Paulo,

3CX hosted, in last version V20 U8

Android device, on android 13.

Hello Arthur.b,

Please fill in the details, for it to make sense.
How is the 3CX setup? Hosted own FQDN, software version.
Type of device used iPHone/Android Firmware version, software version OS version whatever you can find on details matter.

Paulo

Thanks you ThomB. its works ! Does it works on iOS also ?

Make sure Telecom API is enabled (Settings > Advanced)
If this setting is on, you will just get a subtle beeping sound from your incoming GSM call

 

[NikosT_3CX]

@Arthur.b on iOS this option does not exist as the phone does this automaticaly by itself.
So when you are on a 3cx call, the GSM call will just be on the background, like a 2nd call.
Check it out.

 

[Arthur.b]

Thanks you Nikos !

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