Incoming normal mobile calls interupting 3CX calls

[ThePhoneMan]

Hello,

Does anyone know if there is anyway to make normal mobile calls show as busy when on a call using the app?. Several customers have queried this on both Android and IOS.

TIA

 

[NicholasP_3CX]

The phones will always prioritise the GSM calls over a data connection.

There is also the possibility that your telco will drop the data connection when a telephone call is coming in. Unfortunately this is something that we cannot control.

 

[ThomB_3CX]

@ThePhoneMan Disabling telecom API might help if you want the above behavior, although not recommended