Solved Linux 3cx, Digital Receptionist, How to have client change on the fly?

[AZ-Brad]

Anyway to have the client change an Digital Receptionist on the fly? without GUI Access?
I have a message that needs to be changed pretty regularly and its needs to have options 1 and 2 so it needs to remain a Digital Receptionist.

any ideas. I saw an idea with windows using junctions to make a dummy voicemail box greeting file and the DR greeting file be the same one so its updated by updating the voicemail greeting but I am not sure how to do that in Linux nor do I know if I really want to.

Any ideas?

Thanks!

 

[cobaltit]

Haven't really thought about it but the equivalent to junctions in windows is symlinks in Linux

 

[AZ-Brad]

OK. Using the above. Here is what I did to make this work.

Created a Dummy Extension. 5554
Setup an DR with its Audio name. DR1.wav

connected with Putty to my Linux 3cx box.

navigated to the 5554 folder. (/var/lib/3cxpbx/Instance1/Data/Ivr/Voicemail/Data/5554)

copied the current savevmgreeting.wav to the folder for the DR prompts as DR1.wav
(I did this a few different ways until I sort out how to make this work)

then I deleted the savemygreeting.wav file and did the following
ln -s /var/lib/3cxpbx/Instance1/Data/Ivr/Prompts/Dr1.wav ./savevmgreeting.wav

then need to fix permissions.
I did the following
chown -H phonesystemhonesystem savevmgreeting.wav
chmod -R 777 savevmgreeting.wav

Not sure if 777 was needed but since its just a wav file, I don't care. wide open that file

hopefully this helps someone else.

So outcome is. End user calls into VM system. logs into 5554 hits 9 8 then 0 to record. records their greeting. The phone system saves it to savevmgreeting.wav which Linux Translates to the correct file of DR1.wav and the Digital Receptionist is updated all by the end user. Happy Tech. Happy Client

 

[YiannisH_3CX]

Glad to see the issue has been resolved and thank you for sharing your solution with the community.