Hi colleagues,
after upgrade 3CX from Version 14 to 15.5 and FW Update for snomD765 to recent supported 3CX Version (8.9.3.66) making call doesn´t work in CTI mode.
In softphone mode everything is fine.
Some informations:
We have more than 4 clients and all doesn´t work
snomD765 with firmware 8.9.3.66
Windows Client 15.5.7262.2
OS is Windows 7 with 64Bit
User Intercom for Make call (Anruf Gegensprechen) is already deactivated (regarding thread from by Jan Koberg, Nov 12, 2017)
QoS - hidden tags are already deactivated
Reprovision and restarting of snomD765 already performed
Also make call from Webclient is working
I am looking forward to read from you.
Edit: Not supported firmware 8.7.5.44 works fine. I downgraded it and tried it out. Therefore the configuration of actual firmware 8.9.3.66 has something that conflict with it.
after upgrade 3CX from Version 14 to 15.5 and FW Update for snomD765 to recent supported 3CX Version (8.9.3.66) making call doesn´t work in CTI mode.
In softphone mode everything is fine.
Some informations:
We have more than 4 clients and all doesn´t work
snomD765 with firmware 8.9.3.66
Windows Client 15.5.7262.2
OS is Windows 7 with 64Bit
User Intercom for Make call (Anruf Gegensprechen) is already deactivated (regarding thread from by Jan Koberg, Nov 12, 2017)
QoS - hidden tags are already deactivated
Reprovision and restarting of snomD765 already performed
Also make call from Webclient is working
I am looking forward to read from you.
Edit: Not supported firmware 8.7.5.44 works fine. I downgraded it and tried it out. Therefore the configuration of actual firmware 8.9.3.66 has something that conflict with it.
Last edited:
