On-Prem Hardware Elimination

[Axus Technologies]

Is 3CX planning to do something about totally eliminating any on-prem hardware other than the hard-phones? In other words, is 3CX able to deliver 100% cloud-based system when using hard-phones? We are running into situations where clients are receiving quotes from other vendors where they have no hardware on-prem other than the hard-phones. I am not sure how they are doing it, but it is a fact at least to sell the system. This situation is coming out as a drawback. They say that 3CX is not 100% cloud based.

 

[SteveITS]

One of the features in update 6 is using a phone as an SBC.

 

[Evolute IT]

Is 3CX planning to do something about totally eliminating any on-prem hardware other than the hard-phones? In other words, is 3CX able to deliver 100% cloud-based system when using hard-phones? We are running into situations where clients are receiving quotes from other vendors where they have no hardware on-prem other than the hard-phones. I am not sure how they are doing it, but it is a fact at least to sell the system. This situation is coming out as a drawback. They say that 3CX is not 100% cloud based.

One of the features in update 6 is using a phone as an SBC.

See: https://www.3cx.com/blog/docs/sbc-router-phone/

 

[Axus Technologies]

Thanks SteveITS for the prompt replied. We had evaluated the phone-router already. However, it still requires hardware with an additional single point of failure and a 10 phone limit. We are looking for a 100% cloud based solution. I guess the answer is that an SBC is required when using hard-phones with 3CX.

 

[cobaltit]

Anyone selling phones-only is using a cloud-based SBC (or rolling the dice). Anyone doing so is not cheaper than 3CX.

 

[Evolute IT]

Thanks SteveITS for the prompt replied. We had evaluated the phone-router already. However, it still requires hardware with an additional single point of failure and a 10 phone limit. We are looking for a 100% cloud based solution. I guess the answer is that an SBC is required when using hard-phones with 3CX.

You can simply use each phone as router phone. It will be like having a VPN on each phone individually.

And fixes your two issues.

 

[Evolute IT]

Anyone selling phones-only is using a cloud-based SBC (or rolling the dice). Anyone doing so is not cheaper than 3CX.

Use using VPNs directly into phones provisioned via RPS.

 

[Axus Technologies]

We totally agree on the pricing comment. 3CX is the cheapest specially for bigger deployments. However, clients do not want to have hardware on-prem. They have move all services to the clouds and do not want to go back. Is 3CX considering a cloud-based SBC or similar solution to eliminate all on-prem hardware. We are planning to do some packet captures to see if they are rolling the dice or doing something legit.

Thanks a lot for all comments!

 

[Evolute IT]

We totally agree on the pricing comment. 3CX is the cheapest specially for bigger deployments. However, clients do not want to have hardware on-prem. They have move all services to the clouds and do not want to go back. Is 3CX considering a cloud-based SBC or similar solution to eliminate all on-prem hardware. We are planning to do some packet captures to see if they are rolling the dice or doing something legit.

Thanks a lot for all comments!

Dude, if you have deskphones, you have on-prem hardware. If you use router phones, each phone can be its own thing. No equipment needed other than the phones.

No, 3CX is not making a cloud SBC. It's 3CX SBC or apps.

 

[JohnS_3CX]

@Axus Technologies Then set each phone to only act as its own SBC. If one goes down, the rest are unaffected.

No on-prem hardware required other than the phones themselves.
https://www.3cx.com/blog/docs/sbc-router-phone/