Ring Group Missed Call Notifications

[JuanSoto]

We have two ring groups. One is a Prioritized Hunt for when a caller presses option 1 or 2 and the other is a Ring All for when a caller provides no input.
I have two questions on how missed call notifications would work in both these scenarios.

Prioritized Hunt:
1. If a missed call occurs on the Prioritized Hunt Ring Group, will it email all the extensions in that Ring Group that a missed call occurred or will it only email the last extension that rang and didn't answer?

Ring All:
2. If a missed call happens on the Ring All Ring Group, will it email all the extensions that a missed call occurred? If someone answers a call, will it be considered a missed call on the other agent extensions in the Ring Group, and thus cause a missed call email to those extensions even though one of them answered?

 

[AWS2P]

Not sure RG give missed call notifications, Qs are, and notifications are sended to EXT admin set in Q, of course admin extension need to have an email adress set .

 

[JuanSoto]

Unfortunately Calling Queues aren't an option for this client. They have to be on Ring Groups so they can accept multiple calls on an extension.

 

[AWS2P]

Ok, so strange to have ideas to multiples calls in same time, all my customer who do this in past, I convince them to use a Q, since they are happy to have only one call at a time. Less stress to have a second call ringing while you are already speaking , and finally they just pick up to keep them on MOH so what is the value to do this ?
IMO Q is doing this alone best way.

 

[JuanSoto]

This customer needs to have the ability to accept multiple calls for a very specific circumstance. I would like to use queues because they are superior in every other way. Unfortunately for this client, they have to use Ring Groups.