Solved (SOLVED)Incoming Calls not working - SIP Registration Issue

Status
Not open for further replies.

Steve Medley

Customer
Basic Certified
Joined
Mar 15, 2018
Messages
34
Reaction score
1
Hi,

We are using a SIP Trunk by XCast (Who I have used before without issue), they use IP authentication only. I have the SIP setup with IP based authentication but all incoming calls don't go through. When I was troubleshooting it with XCast they saw that the 3CX system was doing some attempt at registration. Below is a sample of one of the packets XCast received:

Vblmg6c


Any ideas on what is causing it to attempt registration? The SIP Trunk is setup with "Do not require - IP Based"

EDIT: Figured it out, was the formatting of the DIDs, I wasn't paying attention and put them as 800-555-1212 instead of 8005551212
 
Last edited:
Glad to see the issue has been resolved.
 
Status
Not open for further replies.

Forum statistics

Threads
111,911
Messages
589,702
Members
164,779
Latest member
affinity123