V20 Update 10 Alpha 2: Freedom to Deploy Vendor Tested Firmware to Individual Phones

[N_G]

Deploy vendor-tested firmware to selected IP phones with flexibility to leave remaining phones on 3CX-tested firmware.​

V20 Update 10 Alpha 2 builds on the first Update 10 Alpha, which introduced MCP support, the standalone 3CX AI Server, the Customer Service AI Agent and programmable voice applications. This release gives Admins more c...

Continue reading the Original Blog Post.

 

[rlg]

xAI Grok real-time provider is a nice addition, thank you !

Please add the [Screening] CRM variable to this upcoming v20u10, so that we can push the AI agent screening / context summary into the CRM tool.
Highly demanded feature from our biggest customers, especially required for missed calls, so that they can come back to their clients with a maximum amount of information. Where AI Receptionist makes complete sense

While in the CRM variables, would be awesome if you could also add [DID] and [QueueName] ones

Thank you very much !

 

[telcocentricu1]

Moving phones and switching templates is a fantastic quality of life improvement.

 

[conversant]

We have been combing through the interface since updating today, and I cannot say enough about how many great interface additions have been added. Just the Phones section alone is a game changer! There are so many great improvements it would be difficult to list them all - and we continue to find more! These changes will reduce everyone's workload significantly and reduce mistakes by giving us the information we need in a single section with the ability to filter it in ways previously unavailable. Thank you.