Viewing Users/Extensions message count?

[JimNX]

I just switched a client to 3CX from RingCentral and he asked how to view the list of users and their unread/total message count. I told him I wasn't aware of anything like that in 3CX but that I would look into it. Does anyone know of something like this for 3CX?

 

[VasilisV_3CX]

Hi @JimNX,

You can enable Chat logs from the Dashboard, and from there check Advanced >> Chat Logs >> Filters and filter by the extension you're looking for.