Hi,
Do you know if it is possible that you can trigger the voicemail while in the queue? Our customer works with call queues and they would like to implement a feature so that a waiting customer can dial a key and go to voicemail. Is this possible? Or should I configure an IVR that connects after x seconds with the options definded?
Do you know if it is possible that you can trigger the voicemail while in the queue? Our customer works with call queues and they would like to implement a feature so that a waiting customer can dial a key and go to voicemail. Is this possible? Or should I configure an IVR that connects after x seconds with the options definded?
