Configuring a DECT Phone
Introduction
3CX also supports the use of DECT Phones. DECT phones are wireless phones which have a number of advantages over Wi-Fi phones:
- DECT is very reliable and independent of your Wi-Fi
- No need for staff to use personal phones
- Cheap, long lasting, easily replaced hardware
- Long battery life
- Scale up according to business needs
DECT IP Phones can support a number of base stations and between 5 to 100 handsets depending on vendor and model. You would need multiple base stations in case you have a big office.
Configure your DECT Base
To configure a DECT Phone, you need to first configure a base station and then assign the handsets to each user.
- Click on Admin > Voice & Chat > +Add DECT/FXS
- Select your model and enter the base station’s MAC address.
- If your instance is in the cloud, select a router phone or SBC behind which it will work.
- Assign the users and click on “Add DECT Base Station”. You will be able to assign more users after the set-up.
- Click the Close button, and reboot the base station.
Model-Specific Guides
Follow these guides for specific instructions per DECT model:
See also
- See our list of supported IP phones and DECT phones.
- How to configure Hot Desking with 3CX and use the same IP Phone for multiple users.
Content applies to Version: From V20 U8 - Edition: AI, Pro, Basic - Deployment: HostedBy3CX, OnPremises, SelfHosted
Last Updated
This document was last updated on 10 September 2026