How to Configure Gigaset DECT N670 / N870

Applies to N610, N670 and N870 IP PRO DECT phones

Gigaset N670/ N870 IP Pro

Step 1: Enable DHCP (All In One) Mode

  1. Press and hold the base station button for 10 seconds until all LEDs switch off, then release the button.
  2. Press the base station button to cycle through the LED modes until both LEDs become blue.
  3. Press and hold the base station button until you see both lights turn red, then release.
  4. The device might take up to 5 minutes to reboot and will come online as “Integrator/DECT Manager and Base” with factory default settings.

Step 2: Upgrade the Gigaset N610, N670 and N870 IP PRO DECT Phones to the Required Firmware

Firmware upgrade Gigaset N670/N870 IP PRO via the Device’s Web Interface

The latest supported firmware version can be downloaded from here. The minimum supported firmware version is 2.16.2. To update the firmware follow these steps:

  1. Point your web browser to your device’s IP address.
  2. In the “Settings”, navigate to “System” > “Firmware”.
  3. Press “Browse”, then select the firmware file you have downloaded.
  4. Press “Upload”, check the “Immediately” option, then press “Set” to start the firmware upgrade.

Step 3: Add Gigaset IP PRO DECT Base in 3CX

Add Gigaset IP PRO DECT Base in 3CX

  1. Go to “Admin > Voice and Chat”.
  2. Click on “+Add Dect”.
  3. If your installation is on-premise, you will also need to choose where the base station is located.
  1. Select in office if the base station is on the same network as the PBX.
  2. If your instance is in the cloud or out of the office, select a router phone or SBC behind which it will work. Important: The “Router Phone” or SBC must be up and running.
  1. Now, select your model and enter the device’s MAC address.
  2. Click “Next”.

 Step 4: Assign Users to the handsets

Assign users to your DECT throught he 3CX Web Client

  1. Now you need assign the users to handsets.
  2. Click on “Add DECT Base Station” to save your settings. You will be able to assign more users after the set-up.

Step 5: Enter the Provisioning Link in the Gigaset DECT Base Web Interface

Configure Gigaset N670/N870 IP PRO for 3CX via the Device’s Web Interface

  1. A pop-up window will appear with the “Provisioning URL”. You need to copy this URL
  2. Point your web browser to your device’s IP address.
  3. In the “Settings”, navigate to “System” > “Provisioning and configuration”.
  4. Enter the “Provisioning Link” URL into the “Provisioning server” field.
  5. Click “Set”, then “Start auto configuration”.

Step 6: Register the Gigaset Handset & Assign to Users

Registration of Gigaset N670/N870 IP PRO Handset

Supported Gigaset handsets: Gigaset SL800H, Gigaset S700H, Gigaset R700H, Gigaset SL750H Pro, Gigaset R650H Pro, Gigaset S650H Pro, Gigaset R630H Pro (EOL), Gigaset SL610H Pro (EOL), Gigaset S510H Pro (EOL).

  1. Now, navigate to the “Mobile Devices” > “Administration” page.
  2. All the users’ extensions you assigned during the Step 3, will be listed here. Click the edit icon next to each extension.
  3. Set the “RegStatus” field to “To register” and click the “Register now” button.
  4. Go back to “Mobile Devices” > “Registration Centre” and click the “Start now” button.
  5. Press the “Register” button on the handset and enter the PIN code (default is 0000) to confirm the handset registration.
  6. Repeat the steps for all extensions you wish to assign a Handset.

Registration Centre for Gigaset Handset

Known Limitations

These phones cannot be used from a remote location directly (STUN), as these limitations apply:

  • No STUN Support (only SBC Support possible)
  • No Full CTI Support (Make Call Only)
  • No LCD Language Provisioning
  • No 3CX Firmware Management
  • No support for Paging Groups (incl. Multicast)
  • For any models marked as EOL, see Support Procedures.

See also

Last Updated

This document was last updated on 29th June 2023

https://www.3cx.com/sip-phones/gigaset-n670-n870/ 

Discuss this article