With remote archiving, call transcriptions & multi-edit of users - U3 is gearing up for final release. V20, Update 3 is one of the most anticipated updates yet and it's nearing its official release date. As showcased in the BETA and ALPHA releases, this update is set to alleviate admins from time-consuming tasks, as well as boost the system’s and team’s performance. Add Cal [...]
Latest release adds chat transfer & forwarding. The new Windows softphone release is hot on the heels of our BETA release last week. Users can now easily transfer chats and forward media, allowing optimized workflow. Forward Messages and Media Share messages, documents, and images with other chats. Just right-click on what you want to forward and choose "Forward message." T [...]
New release speeds up roaming & wi-fi reconnection. This latest iOS app release makes the reconnection from wi-fi to roaming up to 75% faster and also addresses missing profile issues. Following last week’s BETA, the app is now also fully prepared for the upcoming V20, U3 release. 75% Faster Reconnection Between Roaming & Wi-Fi The iOS app occasionally had trouble recon [...]
Add more participants to ad-hoc conferences and merge calls. This latest Android release sees the rollout of intuitive ad-hoc conferencing after last week’s successful BETA. You can now not only turn a single call into a conference, but also add more participants and merge ongoing calls into an existing conference. Better Conferencing This release focuses primarily on improving [...]
Latest iOS BETA prepares for the release of V20 U3. With the release of V20 Update 3 BETA, the 3CX iOS app required some under-the-hood preparation to ensure a smooth transition to the latest PBX. 75% Faster Reconnection Time The iOS reconnection mechanism often dropped out when attempting reconnection from Wi-Fi to roaming. We have addressed this for 75% faster reconnection ti [...]
New BETA enhances the Android ad-hoc conferencing feature. The ad-hoc conferencing feature is the main focus of this Android BETA release. Apart from the ability to elevate a single call to a conference, you can now merge calls, i.e. if an incoming call occurs whilst in a conference you can add that call to the conference. More details on this feature below. Improved Ad-hoc Con [...]
New BETA adds media & message forwarding and chat transfer. This BETA release of the Windows Softphone focuses on easier collaboration between 3CX users by adding the ability to transfer chats and forward media and content to other team members. Read on for more details. Transfer Chats Transfer a chat to another team member who is better able to resolve the issue. Simply cl [...]
EOL V18 technical support updates. By the end of 2024, V18 will be End of Life (EOL). In the meantime, we’ll be making changes to the way we currently support V18 and how you can access support moving forward. Any instances on V18 should upgrade to V20 before the end of the year. 3CX V20 is more secure and better performing. It also introduces a brand-new Windows softphone, cal [...]
Improved remote archiving, call transcriptions & multi-edit of users. Update 3 is now ready for BETA after the successful ALPHA release a few weeks ago. Update 3 BETA - Call Processing Script Store New in the beta is the ability to quickly add a ready script from our call processing script store. For example, one of the frequently requested scripts is the holiday script whi [...]
Sign up for a free 3CX Academy webinar & get certified. Well, it's that time of the year... Back to School for some, or in the case of our dear partners, the continuation of 3CX academy through all seasons :) While the kids are back in school and your colleagues are busy gossiping around the water cooler, take a few hours out of your day to catch up on 3CX Version 20 and it [...]
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